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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Understanding your customers is essential for creating products that meet their desires and needs. Upon registering, you can enjoy a complimentary plan without the need for a credit card. Leverage in-depth customer insights to carry out precisely targeted marketing campaigns, guaranteeing both relevance and impact. Simplify the process of profiling and persona development to enhance your designs, allowing for a deeper connection with users. Employ generated documents to facilitate synchronization among teams, which fosters greater alignment towards shared objectives. Quickly grasp any product to support effective decision-making and strategic planning. By deeply understanding your customers, you can significantly improve product metrics and ensure that your strategies are tailored to individual preferences. Speed up the development of Minimum Viable Products (MVPs) to launch quickly and refine product concepts in the marketplace. Enhance workflows to achieve efficient project completion and elevate client satisfaction. Create compelling proposals supported by data-focused insights to boost client acquisition and retention. Ultimately, an unwavering focus on customer needs will drive innovation and success in your product offerings.

Description

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
Amplitude
Campaign Monitor
Customer.io
Drip
Fullstory
Gong
Google Cloud BigQuery
HubSpot Marketing Hub
Integry
Marketo
Optimizely One
Segment
Slack
Uxcam
Woopra
Zapier
Zendesk
Zoho Campaigns
iPresso

Integrations

ActiveCampaign
Amplitude
Campaign Monitor
Customer.io
Drip
Fullstory
Gong
Google Cloud BigQuery
HubSpot Marketing Hub
Integry
Marketo
Optimizely One
Segment
Slack
Uxcam
Woopra
Zapier
Zendesk
Zoho Campaigns
iPresso

Pricing Details

$10 per segment
Free Trial
Free Version

Pricing Details

$0 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Product Lab

Country

United States

Website

product-lab.ai/

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Product Features

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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