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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.

Description

ProLinc's product security and traceability solution allows manufacturers to ensure product integrity, quality and compliance, from raw materials to finished product, and beyond. Automate traceability and reporting down to a forensic level, in real-time. ProLinc, an advanced product security solution, allows organizations to ensure product integrity and quality. ProLinc is designed for high volume, high-speed applications. It allows for complete product serialization, authentication, and tracking for every item in the global supply chain. Product-specific data is vital to today's supply chains, from the factory floor to the back offices, distribution centers, and the markets at large. ProLinc provides a detailed digital genealogy that can be scanned down to each component. This gives you new insight into every product in circulation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Infor CRM
Oracle Cloud Infrastructure
SAP Cloud Platform
Sage CRM

Integrations

Infor CRM
Oracle Cloud Infrastructure
SAP Cloud Platform
Sage CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pega

Country

United States

Website

www.pega.com/industries/manufacturing/recall

Vendor Details

Company Name

Ashton Potter

Founded

1928

Country

United States

Website

ashtonpotter.com

Product Features

Product Features

Food Traceability

CRM
Order Management
Product Lifecycle Management
Production Management
Quality Control
Recall Management
Recipe Management
Traceability
Traceback & Traceforward

Manufacturing Execution

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

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