Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BMC Helix Chatbot
Calabrio Call Recording
Fiserv
Freshdesk
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Microsoft Entra ID
Microsoft Excel
Microsoft Power BI
Oracle Cloud Infrastructure
Sage CRM
Salesforce
ServiceNow
Tableau
Verint AI Blueprint
Zendesk
Zoho CRM
eGain Chat

Integrations

BMC Helix Chatbot
Calabrio Call Recording
Fiserv
Freshdesk
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Microsoft Entra ID
Microsoft Excel
Microsoft Power BI
Oracle Cloud Infrastructure
Sage CRM
Salesforce
ServiceNow
Tableau
Verint AI Blueprint
Zendesk
Zoho CRM
eGain Chat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

NovelVox

Founded

2008

Country

United States

Website

www.novelvox.com/unified-agent-desktops/

Vendor Details

Company Name

OmniIndex

Country

United States

Website

www.omniindex.io

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

ALE Connect Reviews

ALE Connect

Alcatel-Lucent
HGS Agent X Reviews

HGS Agent X

Hinduja Global Solutions