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Average Ratings 0 Ratings
Description
Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.
Description
SMSbump is a robust and user-friendly all-in-one solution for your messaging needs. Utilizing SMSbump allows you to create highly focused SMS campaigns and implement intelligent SMS automation while keeping track of every message sent. Additional features include SMS segmentation, personalized workflows, A/B testing capabilities, ROI-driven text automation, SMS automation tools, link shortening, scheduled campaigns, and opt-out management. It seamlessly integrates with major platforms such as Shopify, Slack, Mailchimp, WooCommerce, Zendesk, among others. By providing mobile shoppers with a smooth opt-in process, you can significantly enhance conversion rates. Make the most of various subscription options to optimize your outcomes. Deliver the perfect message at the opportune moment — consistently. Additionally, you can design tailored SMS workflows and automation that are fine-tuned for the highest levels of engagement and effectiveness. This ensures that your messaging strategy remains sharp and responsive to audience needs.
API Access
Has API
API Access
Has API
Integrations
Zendesk
Ark
Canopy
Debutify Theme
Ecwid
Gorgias
Klaviyo
LoyaltyLion
Magento
Mailchimp
Integrations
Zendesk
Ark
Canopy
Debutify Theme
Ecwid
Gorgias
Klaviyo
LoyaltyLion
Magento
Mailchimp
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OwnerListens
Founded
2011
Country
United States
Website
ownerlistens.com/message_mate/
Vendor Details
Company Name
Yotpo
Founded
2011
Country
United States
Website
smsbump.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win