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Description
MECOMS Meter Data Management (MDM) emphasizes the importance of data integrity while managing the overwhelming influx of information. This comprehensive MDM solution addresses every element of meter data gathering, verification, and computation, transforming unprocessed meter readings into trustworthy consumption statistics. MECOMS facilitates bidirectional communication with smart meters, efficiently handling significant amounts of smart metering data. Additionally, it incorporates Automatic Meter Reading (AMR) as a fundamental feature. The system is capable of seamless integration with pre-existing infrastructures like MV90 and also has native communication with various automatic meters. MECOMS is equipped to gather metering data from multiple channels, allowing end customers to submit their index readings through a self-service portal. Meanwhile, our smart data application server enables direct acquisition of smart metering information either from the meter itself or through an integration process. Furthermore, the platform supports the creation of routes for meter readers, enabling them to collect readings directly in the field, thus enhancing operational efficiency. This ensures that organizations can maintain accurate data while meeting customer needs effectively.
Description
The READi™ System enhances operational excellence through its comprehensive workflow management capabilities, which are tailored to fit seamlessly with your unique business operations. Furthermore, it encompasses essential customer data and relationship management tools that empower you to cultivate stronger and more lucrative connections with your clientele. Delivering exceptional customer care hinges on the ability to provide top-notch service, and the READi™ Express, a web-based CRM platform, equips your organization with the necessary resources to elevate customer service standards while simultaneously boosting efficiency and profitability. Notably, the user interface is regarded as the finest in its field. The READi™ System streamlines the customer enrollment process by simplifying key tasks such as order entry, work order initiation, customer notifications, and initial billing procedures, resulting in enhanced operational efficiency. As a result, organizations can foster a more positive customer experience that can lead to increased loyalty and retention.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25000.00/one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MECOMS
Country
Belgium
Website
www.mecoms.com/products-solutions/mecoms-365/meter-data-management/
Vendor Details
Company Name
OpSolve
Founded
2001
Country
United States
Website
opsolve.com/solutions/readi-system/
Product Features
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management