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Description
Elevate your brand's expansion with the pioneering level 3 conversational AI chatbot designed specifically for e-commerce. It assists shoppers all the way from product exploration to final purchase across various platforms such as websites, apps, Messenger, WhatsApp, Instagram, and SMS. By leveraging conversational channels like WhatsApp, Messenger, Instagram, and SMS, you can significantly reduce customer drop-offs at every stage of the shopping journey. Our advanced AI chatbot, tailored for e-commerce businesses, effectively lowers bounce rates by providing timely assistance to customers exactly when they need it. Reach out to customers who favor chat-based purchasing with options like Click to WhatsApp, Click to Messenger, and Google Adlingo ads, enhancing their shopping experience. Additionally, you can retarget previous users through chat remarketing campaigns, which leads to improved open rates. With robust backend integration, the Limechat chatbot ensures that customers receive timely updates on their shipping status. Furthermore, it streamlines the resolution of post-purchase inquiries regarding order changes and cancellations through automated workflows, achieving a remarkable reduction in resolution times of up to 90%. This transformative technology not only enhances customer satisfaction but also drives repeat business by fostering stronger relationships with your clientele.
Description
SendSeven is a comprehensive customer engagement platform and unified messaging API that integrates communication through WhatsApp, Telegram, SMS, Email, Messenger, Instagram, Browser Push and Live Chat via a single REST API and a common inbox.
Its key features include:
• Multi-channel inbox — manage all interactions from seven different platforms in one centralized location, complete with team assignments, tags, and notes for easy organization.
• Campaign builder — create WhatsApp broadcasts, SMS campaigns, and email newsletters, utilizing segmentation and scheduling tools to optimize outreach.
• AI chatbot — an intelligent assistant that adapts from your knowledge base, offering four hybrid modes that facilitate a smooth handoff to human agents when needed.
• REST API & webhooks — communicate and manage messages across all channels using a single endpoint, allowing for real-time notifications.
• Team chat — establish internal communication through dedicated channels and direct messaging.
• Analytics — track message costs, monitor delivery rates, and evaluate performance for continuous improvement.
With pricing starting at €9 per month based on credits, SendSeven imposes no fees per user, allowing unlimited contacts and offering free inbound messaging. An API-only plan is also available.
Additionally, the platform is fully GDPR-compliant, operates on EU servers located in Frankfurt, and is proudly developed in Germany, providing a 14-day free trial that includes 100 complimentary messages for users to explore its capabilities.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LimeChat
Founded
2020
Country
India
Website
www.limechat.ai/
Vendor Details
Company Name
SendSeven
Country
Germany
Website
sendseven.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content