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Description
LexisNexis Voice Biometrics serves as an exceptional authentication solution for organizations and government entities that handle a large number of high-risk transactions, whether conducted remotely or via a call center. Much like a fingerprint, a voice biometric, or "voice print," identifies individuals by analyzing the unique sound, patterns, and rhythm of their voice. This service offers enhanced security for remote, high-risk transactions while maintaining a seamless customer experience. By utilizing LexisNexis® Voice Biometrics, organizations can improve operational security and customer satisfaction while also minimizing costs and risks tied to remote authentication processes. This sophisticated voice biometric authentication system, when integrated with our identity verification solutions, delivers a comprehensive resource for both authenticated enrollment and secure access for repeat users in contact centers. Consequently, businesses can ensure greater reliability in their transaction processes as they adopt this cutting-edge technology.
Description
Voice biometrics leverages the distinct vocal traits of an individual, such as pitch, tone, and speech rhythm, for identification, similar to how other biometric methods utilize digital fingerprints or iris scans. This technology offers significant business and operational advantages by allowing authenticating speakers across various remote platforms, which enhances convenience, efficiency, and security. One key benefit is its independence from advanced devices; it can function effectively on simple feature phones, IVR systems, or even traditional landlines. The rise in fraudulent activities, particularly account impersonations where criminals acquire a legitimate user's information to unlawfully access online banking and credit resources, highlights the urgency for such security measures. In fact, Kaspersky Fraud Prevention revealed that in 2020, half of all fraudulent transactions in the financial sector stemmed from account impersonation. In South Africa, the situation is even more alarming, with the South African Fraud Prevention Service (SAFPS) reporting a staggering 337% increase in such incidents, underscoring the critical need for robust protective technologies like voice biometrics. As the landscape of fraud continues to evolve, implementing effective identification methods becomes increasingly essential to safeguard personal and financial information.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LexisNexis
Founded
1970
Country
United States
Website
risk.lexisnexis.com/products/voice-biometrics
Vendor Details
Company Name
OneVault
Country
United States
Website
onevault.co.za/voice-biometrics/