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Average Ratings 0 Ratings
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
Utilize Nlets, FBI NCIC, and various state resources through an exceptional suite of data access and information sharing tools tailored for law enforcement, criminal justice, public safety, and homeland security sectors. Omnixx Force is designed to accommodate various user interfaces, catering to the diverse needs of today's market. Whether through traditional desktop and web applications or cutting-edge mobile data computing and handheld devices, Omnixx Force ensures that users have the right client for any scenario. It stands out as a feature-rich and powerful client specifically built for advanced users. Notably, it is the first comprehensive solution of its kind that operates without requiring Java or any other installations. This innovative approach allows the capabilities of Omnixx Force to be accessible across multiple devices. Furthermore, it offers a complete mobile data center solution tailored for first responders. In launching Omnixx Enterprise, which encompasses both the Omnixx Enterprise Platform® and the Omnixx Force® suite, Datamaxx has truly transformed the landscape of law enforcement and public safety technologies, setting new standards for efficiency and effectiveness. This evolution not only enhances operational capabilities but also streamlines communication and coordination among various agencies.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Biztalk360
Microsoft 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
Datamaxx Applied Technologies
Founded
2013
Country
United States
Website
www.datamaxx.com/Products/Omnixx
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Product Features
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling