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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

Description

Utilize Nlets, FBI NCIC, and various state resources through an exceptional suite of data access and information sharing tools tailored for law enforcement, criminal justice, public safety, and homeland security sectors. Omnixx Force is designed to accommodate various user interfaces, catering to the diverse needs of today's market. Whether through traditional desktop and web applications or cutting-edge mobile data computing and handheld devices, Omnixx Force ensures that users have the right client for any scenario. It stands out as a feature-rich and powerful client specifically built for advanced users. Notably, it is the first comprehensive solution of its kind that operates without requiring Java or any other installations. This innovative approach allows the capabilities of Omnixx Force to be accessible across multiple devices. Furthermore, it offers a complete mobile data center solution tailored for first responders. In launching Omnixx Enterprise, which encompasses both the Omnixx Enterprise Platform® and the Omnixx Force® suite, Datamaxx has truly transformed the landscape of law enforcement and public safety technologies, setting new standards for efficiency and effectiveness. This evolution not only enhances operational capabilities but also streamlines communication and coordination among various agencies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Biztalk360
Microsoft 365

Integrations

Active Directory
Biztalk360
Microsoft 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Vendor Details

Company Name

Datamaxx Applied Technologies

Founded

2013

Country

United States

Website

www.datamaxx.com/Products/Omnixx

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Product Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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