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ease
features
design
support

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Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

Obsess is transforming the online shopping landscape, particularly for product categories that thrive on discovery. Our goal is to elevate the online shopping journey into an engaging experience by moving away from the outdated grid layout that has persisted since Amazon's inception over two decades ago. As a platform specializing in Augmented and Virtual Reality, we offer a software solution that facilitates immersive shopping experiences. Our unique technology allows brands and retailers to implement 3D 360-degree shopping environments across their websites, mobile applications, and social media channels through our innovative 3D Commerce Cloud. With a diverse team that combines skills in platform development, consumer technology, fashion, e-commerce, gaming, and 3D artistry, we are dedicated to making online shopping enjoyable for consumers. The seamless integration with existing e-commerce platforms and shopping carts, coupled with robust internationalization features, ensures a smooth user experience. Additionally, we provide tailor-made, high-definition 3D CGI virtual environments tailored for various sectors including fashion, beauty, consumer packaged goods, media and entertainment, electronics, and lifestyle. Our commitment is to redefine how customers engage with products online, making the shopping experience not just functional, but truly entertaining.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Commerce Cloud
Shopify
Tidio
WooCommerce
Zendesk

Integrations

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Commerce Cloud
Shopify
Tidio
WooCommerce
Zendesk

Pricing Details

$66 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

Obsess

Founded

2017

Country

United States

Website

obsessar.com

Product Features

Alternatives

Alternatives