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Description

Hooper offers robust data orchestration to effectively manage distributed information throughout an organization. Its hyper-automation and low-code application platform ensures that information reaches the appropriate individuals at the optimal time. By utilizing Rapid App Development (RAD), Hooper empowers you to implement strategies and processes while designing workflows for your business using an intuitive drag-and-drop visual interface. Teams can be effectively managed and legacy systems seamlessly integrated to foster improved agility and smooth operations. With Hooper, crafting solutions tailored specifically to your requirements becomes effortless. Whether you're developing an intricate sales management system or a straightforward registration portal, you can achieve it all without any coding knowledge. This visual development platform allows anyone to create applications and solutions without the need to write code. Quick onboarding is facilitated through e-invites, and a highly customizable privilege control system ensures that visibility and interactions can be managed on a very granular level. By leveraging these capabilities, organizations can enhance collaboration and streamline their processes further.

Description

Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira
Salesforce
ServiceNow
Azure DevOps Server
BMC Helix Digital Workplace
Discord
Equifax BusinessConnect
Google Tasks
Mailchimp
Microsoft Teams
Oracle Fusion Cloud ERP
SAP ERP
Skilling
Slack
Splunk Cloud Platform
Twilio
Vonage Communications APIs (Nexmo)
WhatsApp
Zendesk
Zoom

Integrations

Jira
Salesforce
ServiceNow
Azure DevOps Server
BMC Helix Digital Workplace
Discord
Equifax BusinessConnect
Google Tasks
Mailchimp
Microsoft Teams
Oracle Fusion Cloud ERP
SAP ERP
Skilling
Slack
Splunk Cloud Platform
Twilio
Vonage Communications APIs (Nexmo)
WhatsApp
Zendesk
Zoom

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hooper

Country

United States

Website

www.hooperlabs.com

Vendor Details

Company Name

Swish.ai

Founded

2017

Country

Israel

Website

swish.ai/

Product Features

No-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Product Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Alternatives

Alternatives

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