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API Access
Has API
API Access
Has API
Integrations
Fleet Edge Master
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics
HCL iAutomate
HCL iObserve
Intalk.io
Moogsoft
Integrations
Fleet Edge Master
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics
HCL iAutomate
HCL iObserve
Intalk.io
Moogsoft
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
HCLSoftware
Founded
2019
Country
United States
Website
www.hcl-software.com/sx
Vendor Details
Company Name
SMART Service Desk
Founded
2012
Country
United States
Website
smartservicedesk.com
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal