Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
X (Twitter)
Amazon Web Services (AWS)
Discord
Gmail
Google Sheets
Google Workspace
Microsoft Excel
QuickBooks Online
Slack
Telegram
Video RTC
WhatsApp
WordPress
Zapier

Integrations

Facebook
X (Twitter)
Amazon Web Services (AWS)
Discord
Gmail
Google Sheets
Google Workspace
Microsoft Excel
QuickBooks Online
Slack
Telegram
Video RTC
WhatsApp
WordPress
Zapier

Pricing Details

$10 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

FreeCRM

Founded

2003

Country

United States

Website

freecrm.com

Vendor Details

Company Name

inConcert

Founded

2001

Country

United States

Website

inconcertcc.com/en/products/omnichannel-contact-center

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

uContact Reviews

uContact

net2phone
Twilio Flex Reviews

Twilio Flex

Twilio
BlackBerry Hub+ Reviews

BlackBerry Hub+

BlackBerry
FROGED Reviews

FROGED

FROGED Technologies