Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
Description
Leverage Automated offers a comprehensive AI voice receptionist service tailored for mid-market enterprises. Aria operates around the clock, engaging in natural dialogues to manage calls, schedule appointments, take messages, and facilitate after-hours intake. What sets us apart from other AI receptionists is our seamless integration with Microsoft Teams Phone and Cisco Webex Calling, eliminating the need for additional hardware. Our service is fully managed, taking care of everything from setup to training and ongoing optimization. Clients have experienced over a 40% decrease in missed calls, showcasing the effectiveness of our solution, and many have noted an increase in customer satisfaction as a result.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Cisco Webex
Clio
Microsoft Teams
Pricing Details
$14.99
Free Trial
Free Version
Pricing Details
$749/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Falkon Systems
Founded
2021
Country
United States
Website
www.falkonsms.com
Vendor Details
Company Name
Leverage Automated
Founded
2025
Country
United States
Website
leverageautomated.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win