Compare Fabrix vs. Lightlytics

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Epicor Indago WMS is a warehouse management system that enables businesses to track the movement of every part, from the moment it’s received until it leaves the warehouse. Additionally, the solution’s mobile applications ensure stocking updates occur in real-time within the ERP platform. Dramatically increased inventory visibility and accuracy combined with real-time cycle counting means users can reduce annual physical inventory requirements. Epicor Indago WMS enables businesses to save substantial time and labor expenses.

Over 1,000 organizations worldwide depend on Resolver’s security, risk and compliance software. From healthcare and hospitals to academic institutions, and critical infrastructure organizations including airports, utilities, manufacturers, hospitality, technology, financial services and retail. For security and risk leaders who are looking for a new way to manage incidents and risks, Resolver will help you move from incidents to insights.

RunMyJobs by Redwood is the most awarded SAP-certified SaaS workload automation platform allowing enterprises to achieve end-to-end IT process automation and unify complex across any application, system or environment without limits and with high availability as you scale. We're the #1 job scheduling choice for SAP customers with seamless integration to S/4HANA, BTP, RISE, ECC and more while maintaining a clean core. Empower teams with seamless integration with any present and future tech stack, a low-code editor and a rich library of templates. Monitor processes in real-time with predictive SLA management and get proactive notifications via email or SMS on performance issues or delays in all your processes. Redwood team provides 24/7/365 day global support with the industry’s strongest SLAs and 15-minute response times and a proven approach to migration that secures continuous operations, including team training, on-demand learning and more.

In an era where Cloud and Internet technologies are vital for business success, reliable internet connectivity is paramount. Bigleaf's network optimization SD-WAN offers an effective and easy-to-use solution that reduces downtime and optimizes cloud and SaaS application performance. Our Cloud Access Network, edge router, and intelligent software all work together to proactively assess your internet traffic, then adjust to fluctuating circuit conditions and traffic demands—preemptively resolving potential disruptions and delivering optimal internet performance. Bigleaf also grants insightful visibility into your circuit and traffic performance in a single-pane of glass, supported by reports, and timely alerts. All together, Bigleaf architecture is built to be more than backup; it's a game-changer. Sign up for a free demo today and see how you can experience a new standard in internet reliability and control with Bigleaf.

QRA’s tools streamline engineering artifact generation, evaluation, and prediction, refocusing engineers from tedious work to critical path development. Our solutions automate the creation of risk-free project artifacts for high-stakes engineering. Engineers often spend excessive time on the mundane task of refining requirements, with quality metrics varying across industries. QVscribe, QRA's flagship product, streamlines this by automatically consolidating these metrics and applying them to your documentation, identifying risks, errors, and ambiguities. This efficiency allows engineers to focus on more complex challenges. To further simplify requirement authoring, QRA introduced a pioneering five-point scoring system that instills confidence in engineers. A perfect score confirms accurate structure and phrasing, while lower scores prompt corrective guidance. This feature not only refines current requirements but also reduces common errors and enhances authoring skills over time.

NetBrain's no-code automation platform for hybrid network observability empowers organizations to streamline operations by automating three critical workflows: troubleshooting, change management, and assessment. The platform features a high-level summary dashboard for hybrid network observability, providing instant insights into network health. The no-code technology, powered by a digital twin, allows for easy capture, replication, and enforcement of network intents at scale. This innovative approach enhances operational efficiency at scale, reduces downtime, and fortifies cybersecurity, making it an essential tool for modern network operations. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine

You have real-time visibility into the performance of your shop floor. Shoplogix smart factory platform allows manufacturers to improve overall equipment effectiveness, reduce operational cost, and increase profitability. It allows them to visualize, integrate, and act on production and machine performance real-time. We are trusted by manufacturers to improve efficiency in their factories. Analytics and real-time visual data provide valuable insights that allow you to make informed decisions. Discover hidden shop floor potential to drive rapid time-to-value. Through education, training, and data-driven decisions, you can create a culture that is constantly improving. Make the Shoplogix Smart Factory Platform your foundation for digital transformation and compete in the i4.0 market. To automate data collection and exchange with other manufacturing technologies, connect to any device or equipment. Automate monitoring, reporting and analysing machine states to track real time production.

Revolutionize Your Support Team with Seamless Automation Are repetitive tasks holding back your support team? QueryPal enables support teams to provide outstanding service by automating ticket responses, allowing more time for complex issues that need human attention. With AI-powered workflows, you can cut down on response times, boost efficiency, and deliver accurate, reliable support. From managing routine inquiries to handling large volumes of requests, your team can stay focused on what truly matters—keeping your customers satisfied. Faster Solutions: Speed up issue resolution by automating replies to common tickets and questions. Consistency & Precision: Ensure every interaction is consistently detailed, minimizing errors. Boosted Productivity: Let your team concentrate on complex or urgent matters by automating routine tasks.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.