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Description
Espressive's Barista Agent Co-Pilot is an AI-driven tool aimed at improving service desk efficiency by smoothly integrating with platforms like ServiceNow, CXone, AWS Connect, and Genesys. It boasts capabilities such as New Ticket Enrichment, which leverages AI to forecast ticket details and access pertinent knowledge, along with Barista Live Translation that allows agents to engage in effective multilingual communication. Agents have the ability to interact with BaristaGPT within their tickets or chats, offering them prompt assistance and automation features. The solution also encompasses Automatic Knowledge Generation, which produces new knowledge articles from resolved tickets, thereby enhancing future problem-solving efforts. By decreasing the mean time to resolution (MTTR), boosting first call resolution rates, and reducing escalations, Barista Agent Co-Pilot significantly improves agent efficiency while also streamlining the training process for new staff members. Ultimately, this innovative tool not only optimizes operational performance but also empowers agents to deliver superior service experiences.
Description
Prominent YouTubers often have dedicated teams to manage scripts, thumbnails, analytics, and everything else necessary for their channels. For creators who may not have that luxury, there's Fanfuel, an AI companion designed to streamline the entire process professionally. Make your videos more eye-catching with vibrant thumbnails that draw viewers in. Simply input your video concept or image prompt, and take advantage of our face swap feature to eliminate the hassle of long photo sessions. Break through creative barriers with scripts that truly resonate with your audience; just provide us with a topic, and we’ll create a script that reflects your voice in any language. Our service also crafts effective titles, tags, and descriptions that are optimized for success. Save valuable hours on SEO work so you can return to what you truly enjoy—creating content. Your analytics tell a story, and our user-friendly chat interface simplifies data interpretation, allowing you to concentrate on creative pursuits rather than number-crunching. We prioritize your privacy by ensuring that your data is protected with advanced encryption, and we never share it without your explicit approval. Fanfuel connects seamlessly with your YouTube account via official API integration, ensuring we access the necessary data without needing your login credentials, thus maintaining your security and peace of mind. Plus, with Fanfuel by your side, you can focus more on your vision and less on the technicalities.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Asset Panda
Cherwell Software
Confluence
Freshservice
Google Workspace
Jira Service Management
LumApps
Microsoft Azure
Microsoft SharePoint
Integrations
Microsoft 365
Asset Panda
Cherwell Software
Confluence
Freshservice
Google Workspace
Jira Service Management
LumApps
Microsoft Azure
Microsoft SharePoint
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Espressive
Founded
2017
Country
United States
Website
www.espressive.com/platform/products/agent-co-pilot
Vendor Details
Company Name
Fanfuel
Website
fanfuel.app/