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Description
Dimension is a comprehensive collaboration platform tailored for engineering teams that seamlessly combines chat, code management, tasks, and deployments within a single context-aware environment. This innovative tool allows developers to directly view and modify repositories while effectively managing GitHub issues and branches in real time, tracking their work across various tasks, engaging in conversations with teammates, and monitoring deployments. The platform features advanced AI capabilities that highlight crucial insights and actions derived from inboxes, pull requests, logs, and discussions, while also automating repetitive workflows and offering a global Command-K menu for swift navigation. With a live edge-powered interface and integrations with popular tools such as GitHub, Slack, Gmail, Vercel, and more, Dimension significantly minimizes context-switching, harmonizes divergent workflows into a cohesive process, accelerates shipping timelines, and ensures alignment across code, communication, and actions. By empowering developers and engineering managers with a consolidated view of their code, tasks, and operations, Dimension fosters enhanced productivity and collaboration within teams. Ultimately, Dimension is designed to streamline the entire development process, making it easier for teams to focus on what truly matters.
Description
Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
GitHub
Gmail
Google Calendar
Google Docs
Google Drive
Google Meet
Google Sheets
Linear
Notion
Slack
Integrations
GitHub
Gmail
Google Calendar
Google Docs
Google Drive
Google Meet
Google Sheets
Linear
Notion
Slack
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dimension
Founded
2022
Country
United Arab Emirates
Website
dimension.dev/
Vendor Details
Company Name
Percept.AI
Founded
2016
Country
United States
Website
percept.ai
Product Features
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management