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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dimension is a comprehensive collaboration platform tailored for engineering teams that seamlessly combines chat, code management, tasks, and deployments within a single context-aware environment. This innovative tool allows developers to directly view and modify repositories while effectively managing GitHub issues and branches in real time, tracking their work across various tasks, engaging in conversations with teammates, and monitoring deployments. The platform features advanced AI capabilities that highlight crucial insights and actions derived from inboxes, pull requests, logs, and discussions, while also automating repetitive workflows and offering a global Command-K menu for swift navigation. With a live edge-powered interface and integrations with popular tools such as GitHub, Slack, Gmail, Vercel, and more, Dimension significantly minimizes context-switching, harmonizes divergent workflows into a cohesive process, accelerates shipping timelines, and ensures alignment across code, communication, and actions. By empowering developers and engineering managers with a consolidated view of their code, tasks, and operations, Dimension fosters enhanced productivity and collaboration within teams. Ultimately, Dimension is designed to streamline the entire development process, making it easier for teams to focus on what truly matters.

Description

Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GitHub
Gmail
Google Calendar
Google Docs
Google Drive
Google Meet
Google Sheets
Linear
Notion
Slack
Stripe
Vercel

Integrations

GitHub
Gmail
Google Calendar
Google Docs
Google Drive
Google Meet
Google Sheets
Linear
Notion
Slack
Stripe
Vercel

Pricing Details

$20 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dimension

Founded

2022

Country

United Arab Emirates

Website

dimension.dev/

Vendor Details

Company Name

Percept.AI

Founded

2016

Country

United States

Website

percept.ai

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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