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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zendesk
Airfold
Chatdesk
Dialpad Ai Messaging
Domo
Enthu.ai
Facebook
Forethought
Indent
LinkedIn
Lumos
Microsoft 365
Outreach
Phonexa
ServiceNow
SpiceX
Stackreaction
Vessel
X (Twitter)

Integrations

Salesforce
Zendesk
Airfold
Chatdesk
Dialpad Ai Messaging
Domo
Enthu.ai
Facebook
Forethought
Indent
LinkedIn
Lumos
Microsoft 365
Outreach
Phonexa
ServiceNow
SpiceX
Stackreaction
Vessel
X (Twitter)

Pricing Details

$75 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Dialpad

Founded

2011

Country

United States

Website

dialpad.com

Vendor Details

Company Name

Collab

Founded

2003

Country

Portugal

Website

collab.com/onecontact_cc/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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