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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Airfold
Dialpad Ai Messaging
Domo
Indent
Jiminny
KrispCall
LinkedIn
Lumos
Magento
Microsoft 365
Microsoft Dynamics 365
Phonexa
Polytomic
SALESmanago
ServiceNow
Shopify
SpiceX
Stackreaction
Sugar Sell

Integrations

Salesforce
Airfold
Dialpad Ai Messaging
Domo
Indent
Jiminny
KrispCall
LinkedIn
Lumos
Magento
Microsoft 365
Microsoft Dynamics 365
Phonexa
Polytomic
SALESmanago
ServiceNow
Shopify
SpiceX
Stackreaction
Sugar Sell

Pricing Details

$75 per user per month
Free Trial
Free Version

Pricing Details

$15.00/month/user
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Dialpad

Founded

2011

Country

United States

Website

dialpad.com

Vendor Details

Company Name

Focus Telecom

Founded

2008

Country

Poland

Website

www.focustelecom.pl/en

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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Alternatives

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