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Description
We create cutting-edge technology tailored specifically for the distinct challenges of last mile delivery services. Drawing on more than four decades of expertise, we design groundbreaking solutions that empower our clients to expand and streamline their operations. Our system enables efficient fleet management, timely product delivery, and enhanced visibility, all on a scalable platform where you only pay for the services you utilize. Featuring a robust cloud-based operational framework, it boasts advanced intelligent dispatching capabilities and top-tier back office management functions. This comprehensive enterprise solution is meticulously crafted to assist carrier companies in refining their on-demand, scheduled, routed, or specialized tasks. As we continue to innovate, we remain committed to addressing the evolving requirements of last mile carriers, ensuring our products effectively support their growth and operational efficiency. Our dedication to excellence in technology empowers our customers to navigate the complexities of logistics with confidence.
Description
Utilizing AI for scheduling, route optimization, and customer communication enhances operational efficiency. It also facilitates the collection of feedback and online reviews, which are crucial for managing reputation and evaluating product performance. Additionally, tailored upselling strategies are developed based on customers' recent buying behaviors and interactions. Our intelligent chat system streamlines customer engagements, creating meaningful connections that encourage repeat purchases and inspire detailed reviews. Custom campaigns can be designed based on delivery feedback and customer interactions. A chat widget integrated into the website aids in transforming potential leads into sales discussions, while an automated upsell feature leverages purchase history for better customer targeting. Furthermore, comprehensive analytics and tracking for campaigns and responses provide valuable insights into overall performance and customer engagement trends. All of these elements work together to create a more cohesive and profitable customer journey.
API Access
Has API
API Access
Has API
Integrations
Elite EXTRA
FrameworkLTC
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Datatrac
Founded
1977
Country
United States
Website
www.datatrac.com
Vendor Details
Company Name
Package.AI
Founded
2016
Country
Israel
Website
www.package.ai/
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling