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Description
Transform your approach with actionable insights from Chatbot and Voice Analytics. Enhance the effectiveness of your responses while gaining a deeper understanding of user behaviors. Boost user satisfaction, engagement, and revenue generation across various platforms. Improve the effectiveness of customer service chatbot responses and drive higher conversion rates in commerce-focused chatbots. Our AI-powered data cloud processes and interprets all your transcripts from diverse conversational sources and channels, providing you with a unified view of these interactions. This centralization allows for the optimization of your chatbot’s performance, ultimately increasing return on investment. Uniquely, we identify patterns surrounding mishandled and unaddressed intents to refine NLP engines, utilizing our exclusive Conversational Data Cloud™. By leveraging these insights, businesses can significantly enhance their conversational strategies and foster stronger customer relationships.
Description
Phrasee offers advanced brand language optimization designed to transform casual clicks into dedicated customers. While it may sound sophisticated (and it truly is), the underlying concept is straightforward. By combining your brand’s identity with Phrasee’s instant language enhancement, you can achieve higher engagement throughout the entire customer experience. This all occurs on our seamless – almost enchanting – platform that enables you to communicate the appropriate message, at the optimal moment, to the ideal audience, all in your distinctive brand style. Not only can you lower customer acquisition expenses, but you can also boost brand visibility and social media presence simultaneously. With a tailored and impactful brand language that resonates with your desired demographic, potential customers are naturally inclined to engage with your marketing efforts. Phrasee drives profitability by enhancing engagement rates, conversion metrics, and long-term customer value (LTV) across every digital platform, ensuring consistent performance over time. We craft the marketing messages while you reap the financial rewards. It’s a mutually beneficial arrangement! In this dynamic environment, leveraging the right tools is key to sustainable growth and customer loyalty.
API Access
Has API
API Access
Has API
Integrations
Bloomreach
Botsify
Chatfuel
Flow.ai
Marigold Engage+
Meya
Octane AI
Orbita
Sailthru
Salesforce Marketing Cloud
Integrations
Bloomreach
Botsify
Chatfuel
Flow.ai
Marigold Engage+
Meya
Octane AI
Orbita
Sailthru
Salesforce Marketing Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dashbot
Founded
2016
Country
United States
Website
www.dashbot.io
Vendor Details
Company Name
Phrasee
Founded
2015
Country
United Kingdom
Website
phrasee.co
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
