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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa
Avaya Contact Center
Drift
Genesys Cloud
Google Assistant
HubSpot CRM
HubSpot Customer Platform
Intercom
Magento
Microsoft Teams
Mitel Teamwork
Salesforce
Shopify
Slack
Trustpilot
Typeform
Webex Contact Center
Zapier
Zendesk

Integrations

Alexa
Avaya Contact Center
Drift
Genesys Cloud
Google Assistant
HubSpot CRM
HubSpot Customer Platform
Intercom
Magento
Microsoft Teams
Mitel Teamwork
Salesforce
Shopify
Slack
Trustpilot
Typeform
Webex Contact Center
Zapier
Zendesk

Pricing Details

€100 per month
Free Trial
Free Version

Pricing Details

$39 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

ClientZen

Website

clientzen.io

Vendor Details

Company Name

Tactful AI

Founded

2016

Country

United Kingdom

Website

tactful.ai/enterprise-multilingual-ai-help-desk/

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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