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Description
We enable advanced trust and safety teams to gain deeper insights into their data, enhance decision-making processes, and assess their effectiveness, all from one centralized platform. This allows for improved user protection with increased accuracy. Cinder consolidates essential trust and safety data, liberating teams from the burdens of spreadsheets, customer relationship management tools, and intricate SQL queries. By centralizing decision-making in line with established policies, teams are equipped to access the necessary information for swift decisions. Cinder brings together the requisite data and context that empower teams to make quicker and more precise choices. Whether it's for evaluating individual content or undertaking comprehensive investigations and case management, Cinder offers a strategic overview that enables teams to function effectively from one location. With customizable metrics and dashboards, Cinder ensures that teams have the clarity they need to make informed decisions confidently. Leading teams turn to Cinder to navigate complex integrity operations effectively, ensuring that they remain ahead in a challenging landscape. Ultimately, this integration not only enhances operational efficiency but also fosters a culture of informed decision-making within trust and safety teams.
Description
A tailored neural network has been developed to efficiently triage reported online content. For an extended period, social media platforms have depended on users to flag abusive behavior, hate speech, and various forms of online harm. These reports are forwarded to moderation teams that assess each one on a case-by-case basis. Many platforms encounter an overwhelming number of reports daily, with a significant portion being resolved without any further action. However, reports that involve urgent matters—such as threats of suicide, violent acts, terrorism, or child exploitation—run the risk of being overlooked or not addressed promptly. This delay can lead to serious legal repercussions as well. Under the German law known as NetzDG, social media platforms are obligated to eliminate reported hate speech and unlawful content within a 24-hour timeframe, or they could incur fines reaching up to 50 million euros. As similar regulations regarding reported content are emerging in countries like France, Australia, and the UK, the need for effective moderation techniques is becoming increasingly critical. With Two Hat’s Predictive Moderation product, platforms have the capability to develop a specialized AI model that learns from the consistent decisions made by their moderation teams, thereby improving response times and accuracy in handling urgent reports. This innovation not only enhances user safety but also helps platforms navigate the complex landscape of legal compliance effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cinder
Country
United States
Website
cinder.co
Vendor Details
Company Name
Two Hat
Founded
2012
Country
Canada
Website
www.twohat.com/predictive-moderation-template/
Product Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Product Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
