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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
BigCommerce
ChatGPT
Facebook Messenger
Freshdesk
GPT-4
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Magento
Salesforce
Shopify
Slack
WordPress
Zendesk

Integrations

WhatsApp
BigCommerce
ChatGPT
Facebook Messenger
Freshdesk
GPT-4
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Magento
Salesforce
Shopify
Slack
WordPress
Zendesk

Pricing Details

$14.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

CX Genie

Founded

2023

Country

Singapore

Website

www.cxgenie.ai/

Vendor Details

Company Name

ioni.ai

Founded

2023

Country

Spain

Website

ioni.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Alternatives

Alternatives

Zoom Virtual Agent Reviews

Zoom Virtual Agent

Zoom Communications