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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CommunityWFM
DVSAnalytics
Daisee
Dialogflow
Google Cloud Agent Assist
Google Cloud Contact Center AI
IBM watsonx Assistant
Nectar DXP
PBXDom
Resemble AI
Servme
SmartBots
SpiceCRM
Vantage Point
Verint AI Blueprint
Verint Workforce Engagement
Video RTC
WEBTEXT
Yellow.ai

Integrations

CommunityWFM
DVSAnalytics
Daisee
Dialogflow
Google Cloud Agent Assist
Google Cloud Contact Center AI
IBM watsonx Assistant
Nectar DXP
PBXDom
Resemble AI
Servme
SmartBots
SpiceCRM
Vantage Point
Verint AI Blueprint
Verint Workforce Engagement
Video RTC
WEBTEXT
Yellow.ai

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Avaya

Founded

2000

Country

United States

Website

www.avaya.com/en/products/contact-center/

Vendor Details

Company Name

Vortalsoft

Founded

2000

Country

United States

Website

www.vortalsoft.com/contact-center-solutions/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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