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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A tailor-made solution that meets the diverse requirements of nearly every automobile dealership. This robust, scalable, and user-friendly platform enhances the efficiency and profitability of all dealership departments. You can oversee the inventory of both new and pre-owned vehicles, attaching numerous images to each listing while monitoring vehicle age from the date of purchase and sale. Furthermore, this solution includes built-in calculations for sales tax, simplifying the financial aspects of transactions. The software allows for the organization of crucial contact information, enabling easy referrals for vendors and customers related to purchases, sales, and maintenance history. You can accurately assess the true cost of each vehicle by documenting all maintenance and repair activities. The inventory can be searched using various filters and criteria, while the preview tooltip feature offers instant insights into each search result, eliminating the need to access the full record. Additionally, the system enables you to monitor customer payment receipts, providing a comprehensive history of payments along with the current outstanding balance. Overall, this system is a valuable asset for any dealership looking to streamline operations and boost profitability.

Description

Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CDK Global
Dealer-FX
Frazer Auto Dealer Software
REDCap
Tekion
XRM
Xtime

Integrations

CDK Global
Dealer-FX
Frazer Auto Dealer Software
REDCap
Tekion
XRM
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Techweavers

Founded

2007

Country

United States

Website

www.tech-weavers.com/products-autosmart

Vendor Details

Company Name

Pam

Founded

2023

Country

United States

Website

www.pamhq.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Alternatives

Alternatives

InterActive DMS Reviews

InterActive DMS

Wilson Software