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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AutoPoint's dealership and service center software revolutionizes the experience of vehicle ownership by integrating all essential services needed to deliver exceptional automotive customer care. By offering cutting-edge tools, we equip dealerships and OEMs with a strong technological foundation that clarifies sales processes and enhances customer loyalty. This extensive software suite encompasses everything required for dealerships and OEMs to boost sales, initiate successful digital and email marketing initiatives, deliver maintenance assistance, manage proper documentation, and foster customer retention. With our all-encompassing software solution, you receive unwavering support throughout every phase, guaranteeing a high level of customer satisfaction and loyalty. Ultimately, our platform not only streamlines operations but also builds lasting relationships with customers, paving the way for future success.

Description

BDC.AI is an innovative platform leveraging artificial intelligence to function as a Business Development Center tailored explicitly for automotive dealerships, streamlining lead engagement through multiple channels such as phone calls, text messages, and emails. This powerful tool facilitates immediate responses to incoming inquiries, manages follow-ups, schedules appointments, and transfers qualified leads to live personnel within seconds. The virtual agents can be fully customized to align with the dealership's unique tone, branding, and operational protocols. Additionally, the platform seamlessly integrates with over 20 CRM and DMS systems, providing a comprehensive omnichannel experience that encompasses SMS, email, chat, and social media, while also accommodating multilingual communication in over ten languages. Operating continuously throughout the year, BDC.AI ensures that no lead is overlooked, boasting an impressive average response time of approximately two seconds and offering self-service options for customers to arrange or modify their engagements. Furthermore, the platform prioritizes enterprise-level security with SOC 2 compliance and delivers in-depth analytics that track individual salesperson performance, along with end-of-day reporting to facilitate show and sale monitoring. As a result, BDC.AI not only enhances customer interactions but also optimizes overall dealership efficiency and effectiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accur8 TMS
DAS Technology
One Auto API
myKaarma

Integrations

Accur8 TMS
DAS Technology
One Auto API
myKaarma

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Solera

Founded

2005

Country

United States

Website

www.autopoint.com

Vendor Details

Company Name

BDC.AI

Founded

2020

Country

United States

Website

www.bdc.ai/

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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