Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.

Description

We deliver outstanding care when responding to your calls. By conducting in-person meetings, we guarantee a clear understanding of client expectations because we prioritize building trust and fostering strong relationships. Even though our call answering service operates out of Reno, NV, we maintain open lines of communication with clients across the U.S. and Canada. Unlike traditional call centers, which often lack relationship-building and customer follow-ups, our approach is centered around ensuring client satisfaction rather than merely charging by the minute. Traditional call centers typically overlook the importance of a personal touch, while our service emphasizes it. Each virtual receptionist at our company undergoes extensive training for several months under close supervision to ensure we consistently deliver satisfaction with our approachable and knowledgeable team. Our phone answering services are tailored to meet the specific needs of various industries, offering a range of pricing packages designed to accommodate the budget of any business. Ultimately, our commitment to personalized service sets us apart in a crowded market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

$125 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AnswerFirst

Country

United States

Website

answerfirst.com/virtual-receptionist/

Vendor Details

Company Name

Front Office Staff Reno

Country

United States

Website

frontofficestaffreno.com

Alternatives

Alternatives

Verbatim Reviews

Verbatim

Verbatim Telephone Answering Service
Davinci Reviews

Davinci

Davinci Virtual Office Solutions