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features
design
support

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Description

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

Description

SaaS platform that offers 70+ Customer Experience-Flows for CRM and Marketing to mid-sized businesses and enterprises. We help you generate revenue at every touch point of your customer journey. All our CX-flows are ready-to-go so you don’t have to wait for IT or Implementation Partners’ to shine as a marketer. Manage Audiences and manage Engagement Programs, Member/get-Member, Loyalty Programmes, Discount Schemes VIP Clubs Advocacy Engines, Look at-Me Programs and many more. Your customers will be more satisfied with your customer service. Before the rest.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Magento
Salesforce
APSIS One
Adyen
BOLT
Bazaarvoice
Bloomreach
CanopyDeploy
Drupal
Google Analytics
Instiller
Mailchimp
Marketo
Microsoft 365
Oracle Cloud Infrastructure
SAP Cloud Platform
Shopify
Spryker
Zapier

Integrations

Magento
Salesforce
APSIS One
Adyen
BOLT
Bazaarvoice
Bloomreach
CanopyDeploy
Drupal
Google Analytics
Instiller
Mailchimp
Marketo
Microsoft 365
Oracle Cloud Infrastructure
SAP Cloud Platform
Shopify
Spryker
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Annex Cloud

Founded

2010

Country

United States

Website

www.annexcloud.com

Vendor Details

Company Name

VEMT

Founded

2004

Country

Netherlands

Website

www.vemt.com

Product Features

Advocacy

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Product Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Alternatives