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Description
Maximize seating efficiency no matter the type of venue. Whether it’s a restaurant, pool cabanas, sports stadium, or gaming tables, allow your patrons to select their desired seats while you enhance space utilization and uphold social distancing protocols. This comprehensive online reservation system encompasses wait-list management and venue oversight, all aimed at ensuring guest satisfaction. It offers unparalleled flexibility for the seamless online selection of cabanas, gaming table spots, stadium seating, and dining tables. Empower your guests to pick their ideal location while you strategically manage social distancing and optimize the overall space within the venue. This innovative system stands out in the market, providing a comprehensive view of availability across all locations. You can utilize various seating configurations for specific dates, holidays, and special occasions, as well as create unique layouts tailored to certain events, while also accepting diverse payment options to cater to families, seniors, and more. Not only does this enhance the guest experience, but it also streamlines operational efficiency, making it a vital tool for any venue operator.
Description
Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$129 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
business.yelp.com/restaurants/products/yelp-host/
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management