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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Create customer profiles that enhance real-time interactions by consolidating data from various channels into comprehensive customer and account profiles primed for activation at any moment, all while honoring customer preferences. Integrate and standardize both known and pseudonymous customer information from diverse online and offline sources to generate actionable B2B and B2C customer profiles in real-time. Ensure that enterprise teams and systems operate with uniform data for consistency. Gain a deeper understanding of customers across multiple devices to boost engagement levels. Utilize streaming data for immediate insights and to accelerate time-to-market. Optimize workflows and improve productivity with a user-friendly conversational AI Assistant that enables quick access to product details, issue resolution, and the acquisition of new knowledge. Enhance your efficiency in executing tasks, whether it involves analyzing data or grasping operational insights, making every interaction more impactful. By leveraging these tools, organizations can transform the way they connect with and serve their customers.

Description

ODAIA's MAPTUAL comprehensively analyzes the entire customer journey, employing advanced analytical technologies, artificial intelligence, and machine learning to provide pharmaceutical commercial teams with real-time predictive insights. This equips them for precise targeting, enhances resource allocation, and fosters commercial flexibility, all encapsulated in a single software as a service (SaaS) solution that seamlessly integrates with existing purchased data. Acting as a customer insights platform, MAPTUAL amalgamates information from various internal and external sources for a holistic view. Utilizing distinctive and proprietary algorithms, it generates immediate predictive insights for sales and marketing personnel, enabling them to optimize their resource deployment and craft tailored customer interactions. Furthermore, it allows for the refinement of customer targeting based on market influences and real-time adjustments, ensuring that the right message reaches healthcare professionals through the most effective channels for an unparalleled customer experience. Ultimately, MAPTUAL empowers teams to not only measure and optimize their strategies but also to continually enhance engagement with hyper-personalization at its core.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accutics
Adobe Experience Cloud
Adobe Experience Manager
Adobe Marketing Cloud
Delivr

Integrations

Accutics
Adobe Experience Cloud
Adobe Experience Manager
Adobe Marketing Cloud
Delivr

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adobe

Founded

1982

Country

United States

Website

business.adobe.com/products/real-time-customer-data-platform/rtcdp.html

Vendor Details

Company Name

ODAIA

Founded

2018

Country

Canada

Website

odaia.ai/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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