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Average Ratings 0 Ratings
Description
Is your organization facing challenges with an outdated system that is difficult to navigate? Are you juggling multiple disconnected platforms that hinder your ability to generate reports effectively? Are you still reliant on paper, Excel spreadsheets, and sticky notes for organization? If this resonates with you, we have just the answer you need. Silver Hammer Associates provides a comprehensive web-based case management and client information software solution, which has earned the trust of nonprofits, health departments, and social service providers alike. Our integrated system consolidates all the necessary tools into one accessible platform, allowing your organization to cut down on expensive IT costs. With our concurrent user licensing model, you won’t need to purchase an individual license for each user, enabling your organization to save money while offering the flexibility to create an unlimited number of user accounts. Additionally, our solution includes features for scheduling and calendaring, as well as tools for clinical progress tracking, session notes, and service planning. By adopting our software, you can streamline your operations and enhance your overall efficiency.
Description
Hammer Cloud Platform offers a robust test automation solution that seamlessly incorporates functional, regression, systems integration, performance, and customer experience testing/monitoring into an easy-to-use software-as-a-service (SaaS) model. This platform significantly aids contact center and enterprise network teams in expediting their software development lifecycles. Designed specifically for infrastructure planning, application development, quality assurance (QA), DevOps, and operations teams, Hammer Cloud Platform ensures that frequent testing is conducted to maintain the readiness of contact center applications for business demands. As DevOps methodologies gain traction, the need for consistent testing has emerged as a critical factor. By addressing issues arising from hurried release cycles, Hammer Cloud Platform empowers DevOps teams to minimize mean time to repair (MTTR), cut down on rework expenses, and ultimately enhance the customer experience. Additionally, its comprehensive features provide teams with greater visibility and control over their testing processes, making it an invaluable tool in today’s fast-paced software environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Silver Hammer Associates
Founded
2000
Country
United States
Website
shaconsultants.com/addictionservices.shtml
Vendor Details
Company Name
Hammer
Country
United States
Website
www.hammer.com/products/hammer-cloud-platform
Product Features
Mental Health
Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics