Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support
Read all reviews

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airbyte
Campaign Monitor
Daisee
Data Virtuality
Kixie PowerCall & SMS
Mailchimp
Okta
Quaeris
Rafiki
Slack
Sunshine Conversations
Xinix
Zapier
Zendesk
Zendesk Chat
Zendesk Connect
Zendesk Explore
Zendesk Gather
Zendesk Sell
Zendesk Sunshine

Integrations

Airbyte
Campaign Monitor
Daisee
Data Virtuality
Kixie PowerCall & SMS
Mailchimp
Okta
Quaeris
Rafiki
Slack
Sunshine Conversations
Xinix
Zapier
Zendesk
Zendesk Chat
Zendesk Connect
Zendesk Explore
Zendesk Gather
Zendesk Sell
Zendesk Sunshine

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19 per agent per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Alcatel-Lucent

Founded

2014

Country

France

Website

www.al-enterprise.com/en/products/applications/ale-connect

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/talk/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

Freshcaller Reviews

Freshcaller

Freshworks
OXON Reviews

OXON

OXON Tech