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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

APIANT
APIWORX
Alterna CX
ChannelReply
FUGU
GitHub
Guru
Help Desk Migration
JustCall
Kindo
LTVPlus
Shift
ShipCalm
Shopify
Stackreaction
Stripe
Truto
WordPress
Wufoo
Zapier

Integrations

APIANT
APIWORX
Alterna CX
ChannelReply
FUGU
GitHub
Guru
Help Desk Migration
JustCall
Kindo
LTVPlus
Shift
ShipCalm
Shopify
Stackreaction
Stripe
Truto
WordPress
Wufoo
Zapier

Pricing Details

$995.00
Free Trial
Free Version

Pricing Details

$20.00/month/user
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Help Desk Software Australia

Country

Australia

Website

www.helpdesksoftware.com.au

Vendor Details

Company Name

Reamaze

Founded

2012

Country

United States

Website

www.reamaze.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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