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Average Ratings 18 Ratings

Total
ease
features
design
support
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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
AfterShip
Avalara
Cdiscount
ChannelAdvisor
Extensiv 3PL Warehouse Manager
FlexPay
Google Ads
Google Optimize
Microsoft Outlook
Omnisend
PayPal
PowerDialer.ai
ShipCalm
ShipHero
Stripe
WhatsApp
Wix
Zapier
xSellco Feedback

Integrations

Facebook
AfterShip
Avalara
Cdiscount
ChannelAdvisor
Extensiv 3PL Warehouse Manager
FlexPay
Google Ads
Google Optimize
Microsoft Outlook
Omnisend
PayPal
PowerDialer.ai
ShipCalm
ShipHero
Stripe
WhatsApp
Wix
Zapier
xSellco Feedback

Pricing Details

$499 per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

29 Next

Country

Singapore

Website

www.29next.com

Vendor Details

Company Name

eDesk

Founded

2012

Country

Ireland

Website

www.edesk.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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