BugZero reduces risk and improves IT operational intelligence by integrating an ITSM tool to track, filter, correlate and track non-security bugs that are specific to vendor products. Every IT organization has to deal with vendor operational bugs. These bugs are embedded in almost every critical system and can cause business productivity and loss of profitability. You can precisely map all software and firmware bugs to every device or system within your organization. You can eliminate the "noise", or less important bugs, by selecting the bug severity levels that will trigger tickets within your ITSM tool. Provides visibility into the existence, criticality, risks, and vulnerabilities of vendor bugs that are residing in the infrastructure. Accuracy and current operational bug data is ensured by taking corrective action on bugs as soon they are published by vendors. Within hours, the solution is operational and reporting on vendor operational bugs data.