The real lesson is believing you actually own what you buy online. You don't. Anything digital can be revoked instantly, without explanation, and often without meaningful recourse or support.
It's only when you get enough publicity that you could be noticed and get back your marbles but sadly it will not work for the vast majority of us.
Ultimately we need better laws or lawmakers to protect our digital goods.
it never helps.” from Apple. In fact, as proven again and again, unless you manage to make a big enough fuss in the press there's no way to get behind their passive-aggressive wall of "fuck you"-smiles and get something from them. If you don't have enough connections and public awareness then you're just SOL.
I was just in Target and looking at a kiosk full of apple gift cards. I was thinking I need to print out a bunch of self-adhesive labels with "DO NOT BUY" and a QR code linking to this saga, and put them on the back of a few of the cards.
Until companies operating at scale guarantee some right to good-faith arbitration or... what's the word I'm looking for... oh, yes. Service. Until they guarantee some level of friendly customer service, we must treat them as hostile entities not deserving of our trust
There's definitely a scam somewhere in the gift card's history; the guy writing about his situation is upset because Apple glassed his account over it, not over the gift card value. The process of not being credited for the gift card's code and then talking to the retailer to get one that hadn't been tampered with apparently went smoothly; but then the account and everything associated with it got terminated without comment or recourse.
Someone is presumably going to eat the value of the gift card, appare
The real lesson is believing you actually own what you buy online. You don't. Anything digital can be revoked instantly, without explanation, and often without meaningful recourse or support.
It's only when you get enough publicity that you could be noticed and get back your marbles but sadly it will not work for the vast majority of us.
Ultimately we need better laws or lawmakers to protect our digital goods.
Until companies operating at scale guarantee some right to good-faith arbitration or... what's the word I'm looking for... oh, yes. Service. Until they guarantee some level of friendly customer service, we must treat them as hostile entities not deserving of our trust
Now try fixing it for the thousands of people who are not famous Apple Developers with C-level execs on speed dial
Someone is presumably going to eat the value of the gift card, appare