My introductory subscription ran out on the 3rd, and I got dinged for the next month's subscription fee. So, I go to cancel, the same way I signed up - on eagames.com. That's when I find out that you have to call them. Now, it is an 800 number, but that's like another 10 minutes or so, and you have to say why you are quitting. Bad move, EA. Now you've just made me cranky about your game.