tqft's Journal: Telco failure and abuse

Dear fuckwits at Telstra,

Thank you for providing an online contact form for use from your online billing system so I can query charges as they arise from anywhere in the world.

In my case Vanuatu.

However, WHAT FUCKTARD PROGRAMMED IT?
"The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'5.1.0 Relay not
allowed. IB505'

Attachment: [] Open
--- Forwarded Message ---
Date:
[Tue, 08 Nov 2011 09:58:56 +1100] "

Not an email from yahoo, my isp account or anything. No the html delivered Online contact form you get to by selecting a link in your account page.

Was very pleased to see international data access charges being added when I don't have data access enabled, there is no option on the phone to turn it off I could find and that Vanuatu regards visitors as fair game on Telco billing.

Even less pleased was that I specifically enabled international roaming so I could make calls. Go on guess what didn't work. I will give you 3 tries.

Thankfully I could receive calls, as someone called and asked if I could come in for an interview on Thursday. Luckily they agreed to reschedule for next week now that I am home.

Was just checking my account to see how bad it got - it didn't - but there is a principle at stake, but it did popup survey request which I very willingly filled in.

PS: a 3 strikes rule applied to countries would see Vanuatu's internet access disabled in about 30 minutes from application of the rule. Software, dvd's, probably a lot of the games on the shelves of the "duty free" shops all obviously pirated - unless SQLServer2008 is $50.