Phredd's Journal: Fred's Resume (v2.0)

Fred Wright Nix, Jr.
Marietta, GA
[phone]
[e-mail]

CAREER SUMMARY:
Throughout his 15 years in the technology industry Fred has led multiple companies through complex business integrations and reorganizations. Fred consistently rises to the top ranks of the organizations he assists. Beginning in the United States Army, and now working in the private sector, Fred continues to use his leadership abilities and unsurpassed integrity to motivate team members to complete complex programs successfully.

Business Leadership Skills:
        Skilled liaison between Executive Management, User Communities and Technical Staff
        Proven Leadership abilities
        Customer Focused
        "Can Do!" get it done, NEVER lose attitude

Program Management Skills:
        Bore full responsibility for several $10M+ Programs successfully
        Extensive Program Planning and Management
        Program Status Tracking/Reporting to Executive Management / Board
        Change Management Tracking and Implementation

Business Development Skills:
        Proven Technical Sales abilities
        Solutions based focus
        Experience closing multi-million dollar contracts

Technical Skills:
        User Requirements Analysis
        Business Case to Technical Requirements conversions
        Microsoft and Unix Environments
        Business Integration Platforms
        Web and Client / Server Environments
        B2B and B2C Commerce
        Legacy Environments
        Microsoft Certified Systems Engineer (MCSE) since 1995

CAREER HISTORY:
GT Software - Professional Services Management Consultant - March 2002 to present
Responsible for the reorganization of the Engineering function within the Professional Services Division. Currently working with Professional Services staff to deliver tightly integrated, high value services to customers while increasing company revenues. Developed the Top 120 List of Do's and Don'ts for Professional Services / Pre-Sales Consultants published at http://www.frednix.com/interest.htm.

Vitria - Professional Services Consultant / Pre-Sales Support - January 2001 to March 2002
Responsible for Program Management and Pre-Sales support for the southeast region. Worked as a Program Manager at BellSouth to implement multi-million, multi-year business integration programs. Managed customer's expectations, emotions, and involvement through business integrations, software implementations, upgrades, new sales, and system outages. Led program status meetings and presented program status reports to technical and executive management. Provided a consistent and predictable path to manage customer product issues to satisfactory resolution. Acted as liaison between customer and vendors. Responsible for successful implementation of solution from the initial pilot to full production rollout. Was brought in to a failing program and turned the program and customer relationship around, resulting in further product and professional services sales.

Verso Technologies - January 1998 to January 2001
Founder & Program Director - One of five original founders. Managed multiple multi-million dollar programs for Fortune 250 companies. Managed and created a VPN Management Network for Sprint. Managed full life cycle Y2K program for HealthSouth. Managed a MS Terminal Server rollout to ~7,500 users for TSYS and Link Information Systems. Managed MS Exchange migration from Lotus Notes, Office Vision, and CC: Mail for ~1,000 users at Federated Department Stores. Managed and implemented an automated application rollout to ~25,000 users. Provided MS SNA server connectivity for Token Ring to mainframe for ~1,000 users at Link Information Systems. Migrated an IBM Token Ring network to Fore ATM network backbone at Link Information Systems. Heavily involved with Business Development in landing multi-million dollar contracts. Again, turned several failing programs around and completed them successfully.

Business Development - Worked closely with multiple sales people to develop more than $8M of revenue. This revenue was generated from a mixture of technical professional services and product sales. Packaged Verso's offerings into highly marketable solutions. Trained a dozen sales people to understand company's offerings. Used strong "white-boarding" skills for presenting to prospects and clients. Provided dozens of demonstrations and presentations to all levels of management to potential and existing customers.

Kilpatrick Stockton, L.L.P. - Senior Consultant / Technical Lead - October 1995 to January 1998
Technical Lead of 10 Microsoft NT consultants responsible for maintenance and service of ~30 MS NT Servers 3.51 & 4.0 in eight U.S. cities. The team supports ~2,000 users in eight cites. Respected as the final "Go-to-guy" for any "unsolvable problems". BackOffice servers include: MS Exchange 5.0, MS SMS 1.2, PC DOCs, MS SQL 6.5, MS IIS 3.0, MS Mail 3.2, File and Print servers. Integrated 450 Banyan Streettalk email users with 500 MS Mail users using SMTP gateway. Converted 450 users from Banyan Streettalk Email to MS Mail 3.2. Program managed the migration of 500 WFWG users to Win95. Program managed the migration of 1,000 MS Mail users to Exchange 5.0. Integrated new Internet domain name to network to support new firm name, including email. Integrated Banyan Vines and NT servers using StreetTalk for NT to expedite removal of Banyan network. Implemented and Managed Exchange server with seven co-existing MS Mail Postoffices. Integrated automated system that manages 900+ global email systems. Created pager-alerting system for ~30 NT servers. System alerts engineer to trouble using text pagers. Integrated VSI Video Conferencing System for three remote cities.

Medaphis Corporation - New Technologies Program Manager - January 1994 to October 1995
Network Administrator supporting ~500 users in Novell / NT network. Deployed MS Mail 3.2 to ~3,000 users in ~30 cities. Configured MTAs, Dirsync, Dispatch, and SMTP. Integrated / managed three Exchange servers with ~30 MS Mail Post offices. Integrated Citrix NT LAN "thin-client" and remote access solution. Developed MS Access Payroll System that supported ~500 employees until the PeopleSoft integration.

Auburn University Division of Computing - Computer Tech - January 1992 to December 1993
Supported eight student computer labs on campus containing Windows and Macintosh computers. Responsible for answering computer questions for end users, students and professors. Responsible for upkeep and maintenance for ~200 machines.

United States Army - 91 Whiskey (Combat Medic) - January 1990 to January 1998
Completed Basic Training at Fort Jackson, SC in 1990. Then completed Medical School at Fort Sam Houston, TX to become an Infantry Combat Medic (91-Whiskey). Graduated Medic School as platoon "Guide-On" which is first in class, carried platoon flag a front of formation (an honor). Responsible for immediate emergency health care of ~200 soldiers. Honorably discharged DD-214 in 1998.

EDUCATION HISTORY:

U.S. Army Basic Training - Graduated 1990
U.S. Army Combat Medic School - Graduated 1991
B.S. in Business Administration, Management Information Systems, Auburn University - Graduated 1994
Managing Business Development, MBDi Inc. completed in 2000
MCSE completed in 1996
Ongoing Dale Carnegie student