sielwolf's Journal: NOW FUCK Comcast in the ASS with a KNIFE

Why am I in at work at 6:50 in the morning on a Friday with no deadlines? Is it because I had to leave work for 2.5 hours yesterday afternoon to wait around for a Comcast tech who DID NOT COME?

Yes!

Excellent. So it's either burn vacay or make up the time. I'm more than happy to make up the time- if the reason why I took off was fulfilled. But it wasn't. Luckily my problem is so spazzy (my Comcast internet goes in and out) that the previous three techs each thought they had solved it only to have the problem come back.

Well, now I've heard the rumor the New Brooklyn has FIOS and I'm going to check on that. Then I can dump these ass clowns.

Really... the guy schedules a tech visit on Wednesday for Thursday 2-5pm, says the tech will try to call twice and then I get nothing. And Corporations wonder why people burn, ravage and riot.

DSL?

[mekkab]

No, not A/S/L (which I think I already know... "Older than time"/"Wolfs are uni"/"New Brooklyn")

Just drop the 'Cast as a bad mistake.

Re:

[nizo]

Oh how I envy you lucky slobs with DSL as an alternative. Sadly, Comcraptastic is my only high speed option right now :-(

Re:

[sielwolf]

I guess I want to move up not horizontal like. Sadly the old sk00l part of SS doesn't got the FIOS yet. Of course I'm not sitting on hold with Comcast Customer Support for going on 6 minutes...

JFYI American Hardcore is coming to E Street on the 20th (all the way at the bottom) [landmarktheatres.com]. One week only. We gotta so do that (and maybe do some imbibe along the way).

Read this:

Generally unheralded at the time, the early-'80s Hardcore Punk Rock scene was more than just loud, fast music--it was a way of life created b

Re:

[mekkab]

I guess I want to move up not horizontal like.

tell you what, you get BOTH Kabbalah-modem and Deisel, we throw together a home-brew linux(free) router/bandwidth manager and you've moved UP (when both are working), laterally (when only one is working), and backwards in the hole financially (when both are down).

I'm all about American Waste, errr, Harcore.

/I see my place in american waste, faced with choices I can't take!

Re:

[account_deleted]

Comment removed based on user account deletion

I am the only one with positive Comcast experiance

[Com2Kid]

Wow.

Then again I got a cable modem when it was originally @Home. W00t. One of the first in my neighborhood to get it. I hit 2MB/s on a download once, awesomeness. Aside from some minor billing stupidity (For years the bill was in my name, ever since I was 13.... which isn't quite, you know, /legal/. It was put in my name because I was the one who called tech support when something went wrong! :) )

Comcast has generally upped the speed and doesn't block BT, so yah for them!

I used to have a static IP addr

Hilarious

[KshGoddess]

Since most of the people I work with came from Comcast... this is hilarious.

I've learned a couple of things from them. First: Care is supposed to get you off the phones in 600 seconds. Whether your problem has been resolved or not. Second: They don't care. Literally. They don't care if they lose customers as long as they can get some more.

What's your modem doing when your service goes out? It should blink a certain number of times for whichever DOCSIS state it's in. If you want to geek out somewhat, read th

Re:

[sielwolf]

Watching my modem logs (I got one of them Linksys combo router/modem/wifi joints) I can see I get downstream lock yet it gets stuck trying to capture upstream. It tries to switch channels for about ten minutes and then starts the process all over again. I actually have a normal one jack modem mekkab let me borrow and I tried that Thursday night while on the phone with the guy. Well all of the lights came on (everything up to Activity which was black because there where no PCs hooked up to it) but the Com

Re:

[KshGoddess]

if the tech's not seeing it, it may not be communicating with the CMTS. Which *would* indicate a cm or cabling problem. Or a capacity problem. Sigh. Have you replaced the cables between the box and the wall? Did it ever work well?

Re:

[sielwolf]

It worked well for a bit. A tech replaced the bit from the modem to the wall. Then a second tech checked it from outside and switched to a stronger signal cable from the utility post over to our building. So either the problem is that last bit of cable going from my wallsocket down to the outside of my building or... I dunno.

Re:

[KshGoddess]

Probably is the 2nd cable. which sucks for you, because you can't jus tgo and replace it yourself. :(