angelasmark's Journal: Driving me nuts

Boy some people calling into tech support drive me nuts. Christ you have to be a real asshole or really f'ing clueless to get escalated all the way to me. I don't get the joy of dealing with any harmlessly clueless people or dealing with people I can just chuckle at because they yell and scream a lot. The assholes I deal with conference in their lawyers onto the call because they want to sue. I mean really... at this point... is your DIALUP connection really worth what you're paying a lawyer to sit on a Tech call with me. I HATE you more then you'd ever think... When our company's lawyer comes up to me and tells me to make a best effort to resolve your issue so we can tell your lawyer to piss off, this really ruins my day. Thanks :)