Trust me, I manage a project which is outsourced and currently employs 3 software engg offshore.
The pluses -
(1) Benefit in terms of costs. Well they bill us 30 bucks for a software developer where here I would assume it will be around 60.. Whoopee doo..
(2) The supposed 24 hour day where your team onsite would plug 12 straight hours and your offshore team would plug in another 12 hours, therefore giving the client the impression that his project was worked upon for 24 hours..
I am as Indian as they get:). I have nothing against any race or any color. And yes, my ex-offshore partner was Indian as well, but that doesnt change the fact that they were incompetent.
I wasnt issuing a blanket statement about all Indian outsourcing firms. I am merely referring to the fact that most of the firms who indulge in outsourcing are plainly jumping on the bandwagon with nary a thought about its implications in the long run. And hence outsourcing isnt here to stay, it will blow over very soon when firms and managers realize that it makes more sense to have the team onsite rather than having someone do most of the work at night when you arent around to manage.
And if your offshore partner is a plain schmuck, like was mine, they will shaft you at every step possible, by overbilling you, by working on other projects in the hour they bill you. Believe me, I have been a witness to this and much more.
I'm reminded of the old Army caveat.. "Remember, your weapon was built by the lowest bidder."
Friend (who is savvy enough to know technical bullshit when he sees it) worked in an outsourcer's call center for a while, and this is an insider's perspective: The system was deliberately set up so it is *impossible* for a phone monkey to finish a support call in the max timeframe specified by the client company. So the outsourcer gets to bill the client for excess hours, yet can blame the overage on the phone mo
Promptness is its own reward, if one lives by the clock instead of the sword.
Outsourcing wont be here for long.. (Score:5, Informative)
The pluses -
(1) Benefit in terms of costs. Well they bill us 30 bucks for a software developer where here I would assume it will be around 60.. Whoopee doo..
(2) The supposed 24 hour day where your team onsite would plug 12 straight hours and your offshore team would plug in another 12 hours, therefore giving the client the impression that his project was worked upon for 24 hours..
(3) Now that implementation i
Bigot (Score:-1, Flamebait)
Re:Bigot (Score:4, Informative)
I am as Indian as they get
I wasnt issuing a blanket statement about all Indian outsourcing firms. I am merely referring to the fact that most of the firms who indulge in outsourcing are plainly jumping on the bandwagon with nary a thought about its implications in the long run. And hence outsourcing isnt here to stay, it will blow over very soon when firms and managers realize that it makes more sense to have the team onsite rather than having someone do most of the work at night when you arent around to manage.
And if your offshore partner is a plain schmuck, like was mine, they will shaft you at every step possible, by overbilling you, by working on other projects in the hour they bill you. Believe me, I have been a witness to this and much more.
Re:Bigot (Score:2)
Friend (who is savvy enough to know technical bullshit when he sees it) worked in an outsourcer's call center for a while, and this is an insider's perspective: The system was deliberately set up so it is *impossible* for a phone monkey to finish a support call in the max timeframe specified by the client company. So the outsourcer gets to bill the client for excess hours, yet can blame the overage on the phone mo