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Technology

Humorously Bad Web Hosting Policies 282

retard2112 writes "In the Terms of Service for pagecreators.net I found this about halfway through. D. You agree not to post any type of review about Page Creators at any time anywhere on the web. This includes any statement good or bad. You understand you will be held liable for damages of no more than fifty-thousand dollars if a review is found and traced back to yourself. What is up with that?" I ought to make a Slashdot Terms of Service thing like that where I get to hold the dude who posts goat trolls all day from behind a law firm's firewall liable for $50k! Seriously tho', that's pretty nasty. Larry Ellison would be proud.
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Humorously Bad Web Hosting Policies

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  • by retard2112 ( 132167 ) on Wednesday December 27, 2000 @12:30PM (#1414945)
    For those who are interested. I originally found the link to pagecreators.net from cruel.com [cruel.com]. A collection of horror stories about people dealing with pagecreators.net can be found here [geocities.com]. Enjoy!

  • by bluebomber ( 155733 ) on Wednesday December 27, 2000 @12:31PM (#1414946) Homepage
    From http://www.pagecreators.net/: Page Creators has ceased to operate. Route questions to pcoffice@pagecreators.net.

    Did they just get /.-ed or what?

    -bluebomber

  • by Sheeple Police ( 247465 ) on Wednesday December 27, 2000 @12:32PM (#1414949)
    The site is mysteriously down and disappeared. What is funny is that Wired just ran an article on the company (and the teenage owner) at http://www.wired.com/news/technology/0,1282,40673, 00.html [wired.com]
  • They are a web-hosting company. They are in the media industry. They depend on image, above all. So it is understandable, if a little Draconian, that they wish to control their image to the best of their ability.

    However, while I don't like this policy, I still defend their right to pursue it. If you don't like their policy, don't do business with them.

    There really isn't anything more to be said.

    KTB:Lover, Poet, Artiste, Aesthete, Programmer.

  • by Anonymous Coward on Wednesday December 27, 2000 @12:35PM (#1414952)
    Take a look at this Wired article: http://www.wired.com/news/technology/0,1282,40673, 00.html

    PageCreators is run by an 18yr old who is scamming people of thousands of dollars, by charging $1/kb of traffic. In some cases, he has falsified logs to show higher traffic. One person had such a small page, that they would have needed over 800,000 visitors to generate the traffic that Page Creators charged their credit card for.

    The punk who runs it has a lawyer (or someone pretending to be a lawyer) who routinely sends threatening letters to sites that post bad reviews.

  • by rcade ( 4482 ) on Wednesday December 27, 2000 @12:35PM (#1414954) Homepage
    ... are former Page Creators customers who have started sharing stories on this Web hosting site [geocities.com] and others.

  • by Ånubis ( 126403 ) on Wednesday December 27, 2000 @12:36PM (#1414955) Homepage
  • by Primer 55 ( 263965 ) on Wednesday December 27, 2000 @12:38PM (#1414956)
    is that you don't talk about Page Creators...
  • by mgkimsal2 ( 200677 ) on Wednesday December 27, 2000 @12:39PM (#1414957) Homepage
    I submitted a story about this last week after the Wired article, but it was rejected. :(

    What I found extremely interesting was that I couldn't find the terms of service anywhere. I actually signed up for an account (old CC number, so it wouldn't go thru) but at no time was I actually even offered the option of seeing what I was agreeing to.

    The Wired article pointed out that for 'unlimited' bandwidth, you were actually charged $1/k for traffic over a sustained transfer rate of .3k/s or greater. Again, couldn't see any TOS to verify this or not, but that's not a whole lot of bandwidth.

    I guess their point was yes, it's unlimited bandwidth, but that doesn't mean you'll only pay $24.95/month (or whatever the rate was).

    I was very surprised the guy lasted as long as he did, charging people THOUSANDS of dollars, then defending himself by saying they didn't 'understand the technical nature of hosting', etc. Wouldn't the banks get suspicious? You have 200 charges of $24.95/month for 18 months, then 3 charges of $10,000, then hundreds more $24.95s. I think that SHOULD raise some eyebrows, just like my CC usage causes calls from the CC company occasionally - "you've never charged anything over $200 in the past 10 years we've known you, and you just charged $10,000 in 5 different states in 10 minutes. Is everything OK?"
  • by conform ( 55925 ) on Wednesday December 27, 2000 @12:42PM (#1414959)
    The company's Terms of Service are likely just fallout from their other problems. Wired reported last week that the BBB is mad at them [wired.com] for persistent reports of fradulent charges. It's my guess that they are just trying to do damage control. Though it certainly seems unlikely that they will obtain any benefit for it.

    In a similar note, the last company I worked for had as part of their NDA a nondisparagement clause. "You agree not to talk smack about The Company, its business practices, its officers, etc etc". Anybody know how enforecable such an agreement is, especially for people who are no longer with the company? Seems questionable to me.
  • by Ånubis ( 126403 ) on Wednesday December 27, 2000 @12:42PM (#1414960) Homepage

    From Pagecreator's TOS:

    C. Copywritten Files
    1. Files found on Page Creator's servers which are found to be copywritten will be removed and the account cancelled immediately without prior notification to the customer. All copyright owners will be notified accordingly.

    Notice how they don't say anything about only removing files that illegally violate copyright! Any piece of work is immediately copyrighted when the author creates it. This means that each and every page that is on Pagecreators site should be removed according to their TOS. (The funny thing is that it looks like they've complied with this by taking down their entire site.) ;P

  • Page Creators has ceased to operate. Route questions to pcoffice@pagecreators.net.

    The first ever Slashdotting that has resulted in complete and total collapse of a company.

    Oooh! Gotta go report it at FuckedCompany!

  • by Mtgman ( 195502 ) on Wednesday December 27, 2000 @12:47PM (#1414966)
    Geoff McCabe, a 32-year-old jewelry designer from Seattle, wanted a cheap place where his wife could post a few photos online. He found Page Creators with a search engine, and signed up for an "unlimited" package advertised at $15 a month. For a few months, he was billed as expected. But then, last November 13th, he received a three-line invoice from Page Creators by e-mail:

    "Usage: 9057kbp/s, Debited: $9057, Due $0. Please let us know if you have any questions about these charges. Thank you for your business!"

    His wife e-mailed the company to let them know there had been a mistake.

    Page Creators responded that the charges were in accordance with the contract "$1 per 1kbp/s" in "usage."

    McCabe ran the traffic tracking program provided for the website. He couldn't make out anything about Kbps, but he did see that the site had received a grand total of 48 hits all year.

    After subsequent requests for clarifying documentation failed to bear fruit, the McCabes informed Page Creators that they had disputed the charge with their credit card company and threatened to report the company for fraud.

    PC's response:

    "Do as you wish, we have proof of your usage and will take it to the maximum extent needed. Check with the Attorney General of Minnesota, you will see our point. We will also provide Visa/MasterCard with the proper documentation. There is a fee of $150 per disputed charge which will be handled in small claims court in Minnesota. We will immediately file claim for suit if you dispute these charges with your credit card company."

    Others report receiving similar threats of litigation when they questioned charges.

    McCabe was incensed.

    "This kid literally dared me to call the attorney general because he thinks he's untouchable. I've now made it my personal hobby to get him brought to justice."

    ...

    Travis Gochenaur, a 23-year-old from Wisconsin who says Page Creators attempted to hit him with over $7,000 in illegitimate charges, wonders why the company hasn't been shut down. Last April, Gochenaur signed up for PC's "monthly special" that offered Web hosting for just $200 a year. In June, Gochenaur says he received a cryptic "invoice" from Kruchten saying he was being charged $1,000 for .8 Kbps in bandwidth overuse. He disputed the charge with his credit card company and cancelled his card.

    "It felt like there was a little kid using my credit card like a candy jar," he said.

    After gathering his evidence, Gochenaur called the Alexandria police and sent them his evidence. Eventually, they informed him that they were passing the case on the state attorney general. Four months later, he can't believe that Page Creators is still operating.


    So Wired couldn't touch them. But fifteen seconds into their Slashdotting, they're off the web and probably going to be sucessfully sued by the people whose webpages they are no longer able to serve. Interesting.

    Steven
  • Hanna said that if they had any more problems with Page Creators, Registrars wouldn't do business with them any longer.


    Wouldn't it be cool if we could blacklist people like this to the extent that they could never do business on the net again? Never register a domain, never host another page.. haha would serve people like him and those damn Microsoft nazis right. "What MS is charging $800 bucks for Windows 3000? Eh put 'em in the list!"
    Ahh visions of heaven dancing through my head

  • by Anonymous Coward
    Bravo!!! An ON-TOPIC, relevant goat sex link!

    I kiss you!
  • Between the accusations of fradulent charges and the TOS it sounds like a sickening child molestation technique or something. Don't tell anyone about my fradulent charges to your card or bad things will happen sounds alot like Don't tell your parents what i did to you or bad things will happen. sick sick sick.
  • by b0z ( 191086 ) on Wednesday December 27, 2000 @12:53PM (#1414973) Homepage Journal
    However, while I don't like this policy, I still defend their right to pursue it. If you don't like their policy, don't do business with them.

    I'm not sure I agree with that. Sure, I say to not do business with them (especially as it seems they have "ceased to operate) but I am also not sure how legal that is. One thing that the person that wrote this article mentions is fair use, which is protection of the consumers' rights when dealing with companies. Fiar use has been trampled on quite a bit recently by big businesses who like your point of view.

    To take your logic further, if I sell televisions I can put something in a contract for my customers to sign that if they complain about the TV once I get to kill them. This would be illegal, even if noone had bought a TV from me. I'm not a lawyer so I can't give all the correct terms, but you can see that it would be clearly wrong.

    The reason that it is not right, or legal for a company to say you can't review them if you are a customer is that it could infringe on your free speech. There are limits to what you can do against a company. You can't use their logo or give information that may be confidential or proprietary to their business if you agreed not to previously. However, simply saying, "This webhost company sucks ass and gave me bad service" should not be able to get you in trouble. Also, if the company wished, why would they stop at reviews? Wouldn't contacting the Better Business Bureau be considered a breach of the terms of service as well? There are limits set up both ways, to protect the consumer and the businesses. Unfortunately the consumer's rights are going down the toilet as big businesses lie to us and the politicians representing us so they can get more of an advantage to take more of our money.

  • by Maldivian ( 264175 ) on Wednesday December 27, 2000 @12:55PM (#1414974)
    Here it is, since they have slashdotted and closed down :)

    SERVICES AGREEMENT I. Mission Statement A. Page Creators provides Internet World Wide Web page hosting. Page Creators has certain legal and ethical responsibilities regarding the use of its servers and equipment involved in these services. B. Page Creator's general policy is to act as a provider of Internet presence. Page Creators has specific ethical concerns regarding the use of its computers as detailed below. C. Page Creators guarantees to respond to any and all e-mails regarding any question or problem you have with our service no later than 36 hours after said e-mail is sent. This guarantee does not apply to lost deliveries due to outside network problems. II. 99.9% Uptime Guarantee A. Service Level - Page Creators endeavors to have the content of your web site available for http access by any part in the world 99.9% of the time. B. Coverage - This 99.9% uptime guarantee applies to any Page Creators client in good financial standing with Page Creators at the time of a service outage. C. Credits 1. In the event that your web site is not available for more than 99.9% of the time, Page Creators will give you a credit on the following month's service fee as follows: a. For any shared hosting client, such credit shall be retroactive to the first day of the month in which the access was denied, and shall be as calculated below and as measured 24 hours a day in a calendar month, with the maximum credit not to exceed the monthly service charge for the affected month. Page Creators offers this guarantee to every month-to-month customer. b. Monthly Uptime Credit. 95% to 99.8% shall govern a 25% credit. 90% to 94.9%% shall govern a 50% credit. 89.9% or below shall govern a 100% credit. 2. In order for you to receive a credit on your account, you must request the credit within ten (10) days after you experienced the down time. a. Your request must be made by sending an electronic mail message to noc@pagecreators.net. b. For security purposes, the body of this message must contain your account user name, the dates and times of the unavailability of your web site, and such other customer identification requested by Page Creators. 3. Credits will be applied within ten (10) days of your credit request. As a courtesy to our month-to-month customers, an in-house credit to your account shall be your sole and exclusive remedy in the event of an outage. D. Restrictions on Credits - Credits shall not be provided to you in the event that you have any outage resulting from the following: 1. Scheduled maintenance as posted from time to time at Page Creators; 2. Your behavior or the performance or failure of your equipment, facilities or applications; 3. Circumstances beyond Page Creator's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, delay in telecommunications or third party services including backbone provider, DNS propagation, domain name registration / transfer, failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your web site; or 4. A client breaking any item in Page Creator's this agreement causing a machine to fail as a result. III. Miscellaneous Provisions A. Acceptable Bandwidth Use and Unacceptable Overuse Clause 1. Bandwidth is a term used to describe the total traffic your web site and other services associated with the use of your website consume. 2. We do not monitor traffic until you surpass the specified amount with your package at the time of purchase in one months period of time. This does not apply to provision III, A, 3. 3. In the event you consume more than 30kbp/s of sustained peak traffic within any 24 hour period of time, for any month, a fee of $1 per 1kbp/s will be billed to your account via the payment method used upon sign up. 4. You agree to pay Page Creators this $1 per 1kbp/s fee for bandwidth overages and you understand this fee is not refundable under any circumstance. 5. WARNING- You also understand that wusage statistics are not accurate enough for you to determine your own total bandwidth usage, as it does not include the following: e-mail transfer, httpd or ftp downloads from webpage, anonymous FTP downloads, CGI scripts, Real Audio, Real Video, Telnet, and SSH, as well as other items. 6. If you have any questions on this policy, contact us prior to signing up. 7. All customers who occur bandwidth overages will be e-mailed a receipt regarding the overages to the e-mail address provided upon sign up. 8. Client paying by credit card will be billed prior to invoice being sent. 9. Clients paying by credit card agree to accept charges for bandwidth overages. B. Background Running Programs 1. We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed. 2. You must notify Page Creators prior to the installation of any background running programs. The final consent and total fee must be arranged. C. New Domain Name Registration 1. The customer who registers for services is the legal owner of any domain name registered. 2. Page Creators reserves the right to seize any domain name at any time for the following reasons: a. Placing dispute with customer's credit card institution on any payment debited by Page Creators; and b. Violation of any provision of this service agreement. D. Disk Storage 1. The intention of Page Creators is to provide a large space to serve web documents, not to provide an off-site storage area for electronic files. 2. All (90%) of your web pages must be 'linked' with files (.gif, .jpeg, etc.) stored on Page Creator's server. 3. Web sites that are found to contain no html documents, or a large number of unlinked files, are subject to warning, suspension or cancellation at the sole discretion of Page Creators management. 4. Any customer who violates Page Creators' Policies in abusing disk storage will be billed $1 per 10MB in one months period. E. CGI Scripts 1. Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish. 2. Page Creators reserves the right to disable and or remove any CGI script that affects normal server operation without prior warning. 3. Any CGI script owned and installed by you which has been stuck in memory by error will be charged a $100 management fee for each instance removed. VIII. Conditions A. Any provision of this contract which is broken will result in immediate account termination. B. Payment Policies 1. 30 day guarantee applies to month-to-month customers only. a. Setup fees not refundable. b. Guarantee does not apply to overages of any kind. c. Resellers do not receive a refund. 2. All accounts are set up on a pre-pay basis. a. Super, Super Plus, and E-Commerce plans have a setup fee of $25 dollars unless you are a Page Creators customer and are opening another account. b. E-Commerce Pro service plan has a setup fee of $100 dollars. c. NT Pro service plan has a setup fee of $40 dollars. 3. All pricing is guaranteed for the term of pre-payment. 4. Page Creators reserves the right to change prices at any time, unless other terms have been agreed upon in writing signed by management of Page Creators. 5. Any account not brought current within one week (7 days) of e-mail notices or exceeding this time frame in any way is subject to suspension or cancellation. 6. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notified Page Creators via provision VIII, D, 1-5, to request for termination of services. 7. All payments are to be made and are charged on your credit card (if applicable) in U.S. currency. 8. Page Creators will bill each client an extra $50 for every returned check and $25 for each wire transfer received. 9. Accounts not bought up to date will be submitted to a collections agency if overages are owed. C. Cancellation 1. Page Creators reserves the right to cancel service at any time for any reason without liability. 2. Any violation of policies which results in extra costs will be billed to customer (i.e. transfer, space, etc.). This billing will be on the original credit card (if applicable) as originally submitted at time of order with the approval of you by signing this agreement. 3. All clients who wish to cancel must do so at pagecreators.net/cancel. Page Creators DOES NOT accept cancellation requests via e-mail, phone, or other method of communication. For security reasons, we require a faxed or mailed request provided by us after submitting the online cancellation form. 4. Clause VIII of this agreement shall remain in full effect even after full account cancellation has been completed and confirmed via electronic mail. 5. A fee of $200 will be applied to your account if Page Creators does not receive proper cancellation request yet you move your site to another provider. This fee is not refundable. You give Page Creators authorization to charge your credit card this amount (if applicable payment method). 6. Once an account is cancelled and customer notified by electronic mail, customer understands that all material stored including but not limited to email will be lost. Customer can not hold Page Creators liable for any lost information the customer failed to back up. V. Method of Payments A. Credit Card Payment - You understand that all account sales are final. you further understand that unfounded disputed charges will result in a $50 merchant processing fee and a $100 account research fee. B. Check Payment - Accounts are set up only upon receipt of payment and this signed agreement. Any check that is returned to Page Creators is subject to a $50 returned check fee and $25 processing fee. You understand that all account sales are final. C. Wire Payments - Any wire received from customer of Page Creators will be subject to a $25 wire processing fee. Advanced notice to sales@pagecreators.net must be received. Page Creators must pre-approve any request made. You understand that all account sales are final. VI. Prohibitions A. Server Abuse 1. Any attempt to undermine or cause harm to a server, or customer, of Page Creators is strictly prohibited. 2. Page Creators will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include but are not limited to "Internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning. 3. You understand that any unauthorized use of accounts or computer, whether or not the attacked account or computer belongs to Page Creators, will result in action against the attacker. Possible action include warnings, account cancellation, and civil or criminal legal action, depending on the seriousness of the attack. B. Unsolicited E-Mail (spam) 1. Unsolicited commercial advertisements are not allowed in e-mail, and will likely result in account cancellation. Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate postings may result in account cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. 2. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such. Sending a message, especially an advertisement, to more than five or six recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. E-Mail is a person-to-person medium, not a broadcast medium. 3. Upon even your first Spam offense your account will be terminated and a maintenance fee of $1000 will be billed to your payment method used upon sign up. This is due to the enormous amount of time it takes to serve spamming victims. If customer paid by credit card, they agree to pay this fee. C. Copywritten Files 1. Files found on Page Creator's servers which are found to be copywritten will be removed and the account cancelled immediately without prior notification to the customer. All copyright owners will be notified accordingly. 2. In addition, a management fee of $500 per copywritten file will be billed to the customer's method of payment upon sign up. If you paid by credit card you agree to accept this/these debits. 3. This includes but is not limited to, files with the extension .zip, .exe, etc. 4. Page Creators will be the sole arbiter as to what constitutes a violation of this provision. D. IRC -We currently do not allow IRC or IRC bots to be operated on our servers. If one is found to be operating, it will be removed and your account terminated without prior notice to you. E. Chat Rooms 1. Due to the large amount of bandwidth and system resources used by chat rooms, you understand that you are not allowed to install your own chat room without first approving it with the Page Creators support team. The Page Creators support team can be reached at support@pagecreators.net. 2. Parachat chat rooms are acceptable and do not apply to this rule. They may be installed without prior approval from Page Creators. 3. If you have any questions concerning whether your proposed chat room is a parachat chat room, contact Page Creators prior to installation. F. Abuse of SMTP Mail Server 1. We do not allow clients to send more than 2000 pieces of electronic mail per day. If you do send more than this amount, your account will be suspended for network abuse. 2. If you are sending legitimate electronic messages and they total more than 2000 per day your account will be moved to a special server that is specifically designed to handle high volumes of email. You will be charged $50.00 per month and a setup fee of $50.00 in addition to your regular hosting charges if your account is moved to this server. Please contact noc@pagecreators.net to have your domain moved or initially installed on this special server. The maximum allowable electronic messages per day on this special server is 20,000 at the price above. 3. You may contact Page Creator's sales department to work out a contract for additional e-mail at a price to be determined by Page Creators. VII. Lawful Purpose A. Page Creators reserves the right to refuse service to anyone. B. Customers may only use the Page Creators server for lawful purposes. C. Transmission of any material in violation with Federal, State or Local regulation is prohibited. This includes, but is not limited to, copywritten material, material legally judged to be threatening or obscene, and material protected by trade secrets. The designation of any materials as such described above is left entirely to the discretion of Page Creators management. D. Regardless of the place of signing this agreement, the client agrees, for purposes of venue, this contract was entered into Douglas County, City of Alexandria, State of Minnesota, and any dispute will be litigated or arbitrated in this jurisdiction. VII. Indemnification A. You agree to defend, indemnify, save and hold Page Creators harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Page Creators, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by you, your agent, employee or assign. B. You agree to defend, indemnify and hold harmless Page Creators against liabilities arising out of but not limited to: 1. Any injury to person or property caused by any products sold or otherwise distributed in connection with Page Creator's server; 2. Any material supplied by you infringing or allegedly infringing on the proprietary rights of a third party; 3. Copyright infringement; or 4. Any defective products sold to customer from Page Creator's server. IX. Disclaimer A. Page Creators is not responsible for any damages suffered by you or your business as a result of services we provide. B. Page Creators makes no warranties of any kind, expressed or implied, for services we provide. C. Page Creators disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Page Creators and its employees. D. Page Creators reserves the right to revise its policies at any time without notice. It is the customer's responsibility to monitor pagecreators.net/contract for policy changes. E. All Sub-Networks and resellers of Page Creators must adhere to the above policies. F. Failure to follow any term or condition will be grounds for immediate account deactivation without refund. ALL CUSTOMERS MUST BE AT LEAST 18 YEARS OF AGE
  • That's about as reasonable as a Click-Wrap license that I have recently encountered. "By opening this package you agree to be bound by the license found on the media enclosed". The license was on the CD-Rom and you have to open the package to view it. so much for freedom of speech and freedom to choose.

  • by bero-rh ( 98815 ) <bero AT redhat DOT com> on Wednesday December 27, 2000 @12:56PM (#1414977) Homepage
    Slashdot admins: How much will you pay me for not doing an Anonymous Coward posting with a full review of Page Creators and dropping them a note? :> I'll probably do the same thing for any other website allowing comment posting...

    (This business idea has been patented with little trouble; as long as I use lynx (and the keyboard), I don't violate the infamous one-click patent...)
  • Actually, contract law does not give carte blanche to companies to have whatever "terms of service" they wish. Examples:

    (a) Your employer may not offer you a job for less than the minimum wage

    (b) Your landlors may not rent you an apartment in the northeast without working heat

    The example here may be an example of a "shrinkwrap" license that we all know and love. Shrinkwrap licenses may be determined to be unenforceable and invalid. That may end up being the case with PageCreators. We shall see.

    -Dean
  • I'm sorry, but they are a commercial company and they have the right to put these terms in their contract. In fact, guess what! They already have. So QED on that one, I'm afraid.

    Sure, you can put any nonsensical thing you want into a contract. It doesn't mean that such terms are enforceable. I could insert terms into a contract that give me the right to administer a severe beating to any signing party who pisses me off, but guess what would happen if I demanded a court enforce that? I'd like to see this company just try to get one of their $50,000 judgements for the simple act of posting a review on the net. The velocity with which it was tossed out of court would create quite the breeze.

  • RTFA (the Wired article) before you go defending this twerp's right to scam people.

    What we should be holding him up as is an example that hiding ludicrous terms in the fine print doesn't make them legal. And I'm not just talking about the prices here. Fortunately, Minnesota (where PageCreators is based) has a fine set of consumer protection laws that might help here, if it's their jurisdiction. Mebbe if one of the victims was from Minnesota, the attorney general's office might be able to help. Anyone?

  • Note he is charging $1/kb, and NOT $1/kB... bits versus bytes Using that math, he would only be required to generate 1/1000th of that, or 800, visitors, which is well within the realm of possibility.
    Are you using one of those new computers with 1000-bit bytes? A confusion between bits and bytes could only account for a factor of 8. So he'd need 100,000 visitors in any case, which is still quite high.

    --

  • This means that each and every page that is on Pagecreators site should be removed according to their TOS.

    It gets even worse: According to the TOS, they can seize your domain name for *any* violation of the TOS.

  • by nlaporte ( 116203 ) on Wednesday December 27, 2000 @01:11PM (#1414992)
    Note he is charging $1/kb, and NOT $1/kB... bits versus bytes

    Using that math, he would only be required to generate 1/1000th of that, or 800, visitors, which is well within the realm of possibility.


    Ummm...
    Last time I checked, a bit was only 1/8 byte, not 1/1000. By the math, he would still have needed to get 100,000 visitors, which is not within the realm of possibility.

    Anyway, do you actually think that people would pay a lawyer to read every damn click-license that thye come accross on the web. I think not. It seems to me this kid is trying out as much legalese and restrictions as he can, in the hopes that one of his schemes will work and he'll get a bunch of money.

  • it hasn't ceased operations, that "error" message is actually his page.

    other sites on the same machine are operating perfectly (try woodyrussell.com)


    -dk
  • by ct ( 85606 ) on Wednesday December 27, 2000 @01:14PM (#1414996) Homepage
    From Google :

    Google [google.com]
    cache of their contact us page

    Toll free sales :

    U.S.&nbs p;
    1-877-336-4472

    INTERN. 320-762-7003

    Toll free tech support: 888-382-4994

    Fax US and INTERNATIONAL: 320-762-9060


    Toll Free huh? As in he get's billed for the long distance time?
    I think I have a few sales questions for him...

    -ct



  • by Chris Johnson ( 580 ) on Wednesday December 27, 2000 @01:21PM (#1415000) Homepage Journal
    II d: Essentially, they make all this fuss about 99.9 uptime guarantee and credits for you if they fail to do that, and then it says right there in plain language, "Credits shall not be provided to you in the event that you have any outage resulting from the following: 1. Scheduled maintenance..."

    So their doing of scheduled maintenance makes you not qualify for credit :) tres cute :)

  • Note he is charging $1/kb, and NOT $1/kB... bits versus bytes

    No. He's charging $1/b/sec, NOT $1/kb. Big difference! :)

    From their TOS, cached on Google [google.com]:
    3. In the event you consume more than 30kbp/s of sustained peak traffic within any 24 hour period of time, for any month, a fee of $1 per 1kbp/s will be billed to your account via the payment method used upon sign up.

    http://www.bootyproject.org [bootyproject.org]
  • I mean, think about what would happen if every piece of review hardware for the computer mags and sites came with a TOS agreement that dictated that you couldn't write a unfavorable review of the piece of hardware. A good review wouldn't mean anything.

    No... A good review would mean that it was good. Something that would get a bad review, as determined by the lawyers, no doubt, would get no review at all.

    Think about it... Your favorite PC mag would have as one of their cover lines -

    "The top 5 video cards whose reviews we could print!"

    You'd look inside, find out that the card you were looking at wasn't listed, and not buy it, as obviously there were 'issues' with it, and the review couldn't be printed.

    Personnally, I think that any company that has to resort to those kind of tactics to keep away bad press has larger issues to worry about.
  • From section III of the TOS: "5. WARNING- You also understand that wusage statistics are not accurate enough for you to determine your own total bandwidth usage, as it does not include the following: e-mail transfer, httpd or ftp downloads from webpage, anonymous FTP downloads, CGI scripts, Real Audio, Real Video, Telnet, and SSH, as well as other items." Check the spelling of usage. Notice how this protects the charges. I've never seen Telnet or SSH take up more than 1 kbps, unless port forwarding is on. Anyhow, how do they calculate bandwith usage? Do they use usage statistics?
  • There are bigger fish for Taco to fry...

    for instance, the so called 'slashdot effect' is dangerously similar to the DDOS attacks of recent occurance. Couple this with the large number of "dot comms" that are imploding left and right, and considering the notion that during this startup lifecycle phase many of these companies fall into the hands of the mean green litigating machine that the money and lawyers are eager for, it is a wonder that we don't pick up more lawsuits over toppling these medium sized servers.

    This story is a perfect example, a foul EULA, obviously crafted by an aggressive attourney, their hatred of negative press and a slashdotting of their service, it seems obvious that trouble is near. One quick glance at the referer data will make it all so clear even to the simplest fool: slashdot causes server outages when they post a story. Couple this with the editorial shortcommings and faulty reporting standards so prevelent on slashdot, and the case of negligence that could ensue would be entirely reasonable. WATCH OUT TACO, THEY ARE COMING TO GET YOU.

    :::
  • by Kiwi ( 5214 ) on Wednesday December 27, 2000 @01:24PM (#1415006) Homepage Journal
    Bero, Amusingly enough, pagecreators.net is running RedHat:

    $ telnet pagecreators.net
    Trying 209.123.201.131...
    Connected to pagecreators.net.
    Escape character is '^]'.

    Red Hat Linux release 6.1 (Cartman)
    Kernel 2.2.12-20 on an i686
    login:

    Somewhat ironic.

    - Sam

  • by pongo000 ( 97357 ) on Wednesday December 27, 2000 @01:26PM (#1415007)
    [//c](04:11pm)%cat tos.html | tr -sc a-zA-Z0-9\$ '\n' | sed -n -e 's/\(\$[0-9]\)/<BR>&/p'
    $1
    $1
    $1
    $100
    $25
    $100
    $40
    $50
    $25
    $200
    $50
    $100
    $50
    $25
    $25
    $1000
    $500
    $50
    $50
  • by Wellspring ( 111524 ) on Wednesday December 27, 2000 @01:27PM (#1415009)

    Not only that, but the terms weren't even in the fine print. Customers complained that the contract mysteriously changed, to add a 'subject to change without notice' and 'price is +$1/kb when usage is above 300kb'.

    In the wired article, most customers didn't read the small print. But those who did, and signed hard copies, report that those clauses weren't on the contracts they signed.

  • the American dream. I mean he's making alot of money, has no boss. There is the issue about breaking the law but that's just a minor detail. After all, the law is a grey area anyway.
  • 2. We do not monitor traffic until you surpass the specified amount with your package at the time of purchase in one months period of time. This does not apply to provision III, A, 3.

    Um, how do you know if someone has surpassed the "specified amount" unless you measure that amount?

    This whole TOS is just whacky-screwball-zany. And I love the part about credits when people don't get 99.9% uptime... since the site is slashdotted, I guess some credits are gonna roll, huh? Lessee, 0.1% of a 31 day month would be, umm, less than 45 minutes. How long has it been down?
  • (Sorry for all the posts, seriously) I wonder what the bill would be if the site was slashdotted...
  • NEW YORK (AP) - The Motion Picture Association of America and the Recording Industry Association of America held a joint news conference today to announce that, as "proof of concept," they had drafted the Terms of Service contract for Pagecreators.net.

    The TOS agreement, which forbids any criticism of the webhosting company, was hailed by Jack Valenti as "a sterling example of the bold future available to all content providers."

    "It was a long shot actually," said Valenti. "We were getting pretty pissed off about all the flak we were getting about DeCSS- and Napster-related lawsuits, and so we were just blue-skying one day about what to do. The idea came up, and since everyone was coked up at the time we just went with it, you know? We found a pissant little webhosting service, offered the contract, and waited to see how far it would go."

    "We had no idea it would be so successful," he added. "But we're definitely happy it did."

    A spokesman for the two agencies would not speculate further on where the agreement might be used next. When asked just how far punishment for criticism would go, he replied cryptically, "Just watch us."

    Free Software Foundation programmer and founder Richard M. Stallman could not be reached for comment. Said a source close to him, "He's desperately grepping all the click-wrap agreements on his hard drive."

  • by Jae ( 14657 )
    this is too damn funny. i used to work for the company that hosted (sorry, not gonna mention this b/c i know they read this site) this box. (they offered co-lo services as well as web hosting services, and this was a co-lo box.)

    this guy was a fucking idiot! he had no place in at all running a linux box, let alone a web hosting business. i can't begin to even recall how many countless hours i spent fixing his scripts, programs, etc etc b/c he was too dumb to figure it out and i was "required to" by my job. (i fucking hated that w/ a passion - i can't stand it when i have to clean up other ppl's fuck-ups).

    i'm surprised that it actually took this long for this to come up. i remember getting phone calls from his customers where i worked complaining about his service and the fact that he was never there.

    ahh - if only this had happenned to the company i worked for. they are as big a set of idiots (well, most - i don't want to lump everyone into that category) as this guy is.

  • by fishbowl ( 7759 ) on Wednesday December 27, 2000 @01:35PM (#1415019)
    Does it really say "copywritten?"

    Verbatim? That won't stand up to any courtroom
    scrutiny! "Copywritten" means "written by a professional writer for advertising or publicity copy".

    "copyright" or "copyrighted"means the exclusive legal right to reproduce, publish, and sell the matter and form (as of a literary, musical, or artistic work)

    • ...I do not want to see issues such as this decided by the government. I would like to see these issues decided by the common sense of the masses.
    This is a great idea!

    Unfortunately, we need a way to distill and enforce this common sense. Sure, "market forces" seem like a tempting answer, but market forces only reflect the common sense of the market, not the commoen sense of the masses. As others have pointed out, a killer-for-hire service may be supported by the marketplace, but is obviously against the "common sense of the masses."

    Maybe we could elect representatives who would be answerable to various segments of the population. These representatives could be granted enforcement powers -- powers they hold only as long as they stay in office, something they can only do by faithfully representing the "will" of their segment.

    We could call it "Democracy."

    Actually, on second thought, it wouldn't work. It would require the constant participation of the population, obviously too much to ask. Instead, the "masses" will call for some kind of new system that promotes their interests but doesn't require any effort from them whatsoever. They'll get what they deserve, at that point.

  • A few minutes ago I saw the note to contact pcoffice@... etc... Upon reloading it to show a co-worker, the page is now gone. Luckily, that email address is still here on /. so I can still get my questions answered!
  • The things are huge. If a consumer picked up a copy of a software license at their local Best Buy and read it before they bought it, no one would ever buy software. Now we can simply click right through those annoying legal things and play our games. It's one of the worst things happening in computing today and I hope it's legality is finally decided on. I'm pretty sure how it will turn out.

    Steven
  • by NoCreditCards ( 267136 ) on Wednesday December 27, 2000 @01:42PM (#1415027)
    Has anybody noticed how credit cards lend themselves so easily to all kinds of monkey business?

    Whenever you give your credit card number, you're handing over your wallet and telling the merchant to go ahead and serve himself. Although the credit card companies pretend that they regulate the merchants making charges, the scope for monkey business is astronomous.

    The most dangerous merchants are, surprisingly, the bigger ones, like telephone companies and other utilities, and these are pushing for everybody to use credit cards.

    I'm trying, however, to stop using credit cards altogether.

    Since I live in Europe, and I'm quite lucky that most European consumers (and most smaller merchants too, because all transactions are registered, and handed down to the tax authorities) share this deep resentment for credit cards with me.

    The more people use credit cards, the more I will be forced to use a credit cards. In the end, I'm not even going to be able to get a phone service, unless "I hand over my wallet".

    Therefore, I would like to urge everybody to refrain from using credit cards as much as you can.
  • I think he realizes that.
    His point was that toll free calls are charged to the operator of the line. He'll keep calling it, and the guy who owns the line will get charged for the calls.
  • hey, i was wondering if the number will be a scam, as all those free sex lines, please call 1900 blah blah, so i called the 800 number to add a few cents to his bill, but the number is temporarily no longer in service! a phone number, slashdotted! woooo

    happy holidays

  • telnet pagecreators.net

    Red Hat Linux release 6.1 (Cartman)
    Kernel 2.2.12-20 on an i686
    login:

    Not that it means anything. Just something I noticed while trying to find anything except the ceased to operate notice.
  • by segmond ( 34052 ) on Wednesday December 27, 2000 @01:59PM (#1415039)
    what to learn from this is never to use your CC for business on the internet. Yes, call me paranoid, what I did instead was open a checking account and got one of those bank cards that can be used as a CC, anytime I want to do a business on the internet, I just deposit an amount, and do it, if anyone ever tries to commit fraud with my card, the will at most get away with $100...

  • Some interesting things about Google's cached version [google.com]:
    • The "fifty thousand dollars" penalty is not mentioned (might have been added after the last visit from the Google spider).
    • The bandwidth charge (how the kid raked his customers over the coals) is spelled out fairly clearly. The killer subclause: "You also understand that wusage statistics are not accurate enough for you to determine your own total bandwidth usage, as it does not include the following: e-mail transfer, httpd or ftp downloads from webpage, anonymous FTP downloads, CGI scripts, Real Audio, Real Video, Telnet, and SSH, as well as other items." Translation: We can make up numbers that you can't verify.
    • An anti-spam clause with teeth: "Upon even your first Spam offense your account will be terminated and a maintenance fee of $1000 will be billed to your payment method used upon sign up. This is due to the enormous amount of time it takes to serve spamming victims. If customer paid by credit card, they agree to pay this fee." (emphasis in original)
    • "ALL CUSTOMERS MUST BE AT LEAST 18 YEARS OF AGE" (but doesn't say anything about the management of the company:-)

    P.S.: Someone please tell him "kilobits per second" is abbreviated Kb/s or Kbps but not kbp/s (kilobits per per second?-)

  • Slashdot's position is that they are not responsible for your post, and they do not exercise editorial control over any posts. Andover has lawyers. They stood up to Microsoft, they can stand up to an 18-yr-old. :-)

    Good idea, though. ;-)

    --

  • This entire contract is meaningless.

    Section 1 and the uptime guarantee can be thrown out entirely. 99.9% over what period of time?? Generally, Uptime guarantees are yearly, but this must be stated. And then further reading provides that he is not responsable if A) There is Scheduled Maint. B) The downtime is due to a "Third-Party Hardware or Software" problem. OS crash?? Not our problem. Blown power supply?? We can't be held responsable. Heck, he's not even on the hook to refund your money if they cut his power off for non-payment.

    He does not define the parties involved. "You" as it is used denotes noone. And "We"?? No corporate name that you are entering an agreement with??

    • (Police: Did you get the name of the mugger?
    • Victim: Yes, his name was "me".
    • Police: "Me"??
    • Victim: That must be his name, he said "Give "me" all your money!"
    3. Credits will be applied within ten (10) days of your credit request. As a courtesy to our month-to-month customers, an in-house credit to your account shall be your sole and exclusive remedy in the event of an outage.

    The above section states that if you are MtM, and your site is down for an entire month (for resons not shot down earlier) you will recieve a credit fo the next month of crappy service only. No refund check would ever be cut. This is courtesy.

    Anyone who signed this deserves to lose their second car.....

    Hmmmmm..... Maybe I should get into web hosting.....

    ~Hammy

  • Check this out from the TOS:

    IX. Disclaimer

    D. Page Creators reserves the right to revise its policies at any time without notice. It is the customer's responsibility to monitor pagecreators.net/contract for policy changes.


    Excuse me? It's my responsibility to monitor changes in a contract? BZZZZ! Wrong. You sign and agree to a contract, that's legit. But to create a clause that says NOT ONLY that the contract can be modified without notice BUT ALSO that one must adhere to the contract reguardless of whether or not the participant/s agreed to it without proper closure is not legal BY ANY MEANS.

    One signs the TOS agreement. Legal. TOS agreement modified. Legal. Direct or written notification of change in TOS. Legal. (Why do you think banks, insurance agencies, credit card companies, and all other businesses write letters to you giving "Notification" over some business transaction?) If participant is not happy with TOS modification, the service can be terminated. Legal. But to modify a TOS without express notification to participants is not.

    No doubt this is a scam.
  • The original critical Web page hosted by Mindspring [mindspring.com] pointed to another page on AdWanted [adwanted.com], which shut down the review on threat of lawsuit (but at least pointed to the current location on Geocities [geocities.com]).
  • by toneduff ( 267147 ) on Wednesday December 27, 2000 @02:08PM (#1415049)
    This guy not only is a scam artist but is also clueless when it comes to running a server. All of the servers listed in the domain of pagecreators.net has telnet access open. Here's the telnet banner: Red Hat Linux release 6.1 (Cartman) Kernel 2.2.12-20 on an i686 login: Looks like he's running a standard redhat install with the standard services running. I'm suprised someone hasn't compromised his setup yet.
  • >Anyone who signed this deserves to lose their >second car.....

    Did anyone ever, in fact, "sign" this contract?

  • by Aquafina ( 198114 ) on Wednesday December 27, 2000 @02:14PM (#1415053)
    From their TOS:

    5. A fee of $200 will be applied to your account if Page Creators does not receive proper cancellation request yet you move your site to another provider. This fee is not refundable. You give Page Creators authorization to charge your credit card this amount (if applicable payment method).

    HAHA that's the funniest piece of crap I've seen in a long time. Not even aitcom nor 9netave can beat that!
  • by 109 97 116 116 ( 191581 ) on Wednesday December 27, 2000 @02:16PM (#1415055) Homepage
    I just drove through here 18 hours ago...

    His fax number listed on whois.net reverse lookup is registered to:

    Rose Johnson

    105 Linden Ave

    Alexandria, MN 56308

    Phone: 320-762-9060

  • by fishbowl ( 7759 ) on Wednesday December 27, 2000 @02:20PM (#1415058)


    >I wonder what the legality of a term like
    >copywritten is. It's obvious that he meant
    >copyrighted, but how would a court of law
    >interpret a contract with such terms?

    Depends on the state. In Texas, a judge would,
    or would direct a jury to, strike that clause from the agreement and not consider it germane
    to the case.

    One invalid clause in a contract does not invalidate the contract, only that one clause.
    That means for instance, if a landlord has put something illegal or unenforceable in the lease,
    it doesn't mean you don't have to pay rent or change the smoke alarm battery, etc.

    On the other hand, if it were "obvious" in intent, and the parties both agreed that the
    word "copywritten" was construed to mean "copyrighted", then the clause could stand.

  • You don't get it, the bit about not posting a review of Page Creators is in the terms of service (TOS), and since slashdot has not agreed to the TOS, it doesn't have to abide by them. The folks who agreed to them are the people who paid $15 bucks a month or whatever to have their web page hosted. Catch my drift, snowflake?

    dynamo

  • so much for freedom of speech and freedom to choose.

    Such as the freedom not to buy it in the first place? (checks) No, you've still got that. Vote with your wallet.

    --

  • by Dredd13 ( 14750 ) <dredd@megacity.org> on Wednesday December 27, 2000 @02:29PM (#1415064) Homepage
    ok, yes, yes, I completely boned the math on that one.

    That'll teach me to try and post intelligently when the Coke machine at the office is broken. ;-)

  • Scanned through the above TOS, and I don't see any clause purporting to restrict negative reviews. Is it possible that the above TOS, and the TOS that spawned this /. article are different?

    I wouldn't be surprised, esp. since it appears that pagecreators fails to date their EULAs, and feels that is the user's responsibility to look for changed contractual provisions.

    If anyone has the full text of the pagecreators EULA that contains the clause attempting to constrain negative reviews, please post it or email it to me. I'm collecting egregious EULAs/ TOS's for a page on UCITA [cptech.org].

    Thanks.
    Sincerely, Vergil
    Vergil Bushnell

  • by Jeff Mahoney ( 11112 ) on Wednesday December 27, 2000 @02:37PM (#1415067)
    Personally, I like this phrase: 2. Your behavior or the performance or failure of your equipment, facilities or applications;

    So, if you piss them off (like keep calling for tech support, as mentioned in one of the complaints), they can just shut off your service, and it doesn't get covered by the 99.9% agreement.

    Cute.

    -Jeff

  • A. That's complicated and a pain in the ass. B. You're not liable for credit card fraud. It's a US Law. C. You ARE liable for fraud when you use your bank card. D. Whenever you use a bank card, you lose interest because your money is deducted from checking instantly.

    Bank cards are BAD ideas. They were introduced so that banks didn't have to be liable, and so that they could get their hands on your money instantly, without letting you learn the 1 months' interest.

  • For the folks in the US (and probably elsewhere) federal law protects consumers from fraudulent credit card transactions as long as the customer notifies the credit card issuer within a reasonable period of time (don't remember the exact details). Now that wouldn't necessarily work in this case.

    While the idea of a dedicated debit card account isn't bad (to be convenient you would have to have some kind of automatic transfer set up if you will be getting recurring charges), it is generally a spectacularly bad idea to use a normal (your main) debit card account. Fraud on a credit card is a hassle but you aren't out any cash immediately. Fraud on a debit card is a nightmare until the bank decides to credit it back. Same goes for ACH transactions.

    JCS
  • Thats a damn good point! I buy alot of audio equiptment, and everytime I buy anything over 1000$ they bank calls to confirm ...

    One time I spent 1700$ with 8thstreet.com and in 30 minutes both the bank security department and bank fraud department called.

    My only guess would be that he must be familiar with credit practicies, and the recurring charges have something to do with it -- ie after 6 monthly charges they don't check ANY from that vendor ...

    He's also playing numbers -- he probably dosen't expect to collect most of the 10,000$ fees ... but he probably collects a few -- and he's still making 25$ a month from each user when his DSL probably costs him 50$ a month ..

    What disapoints me most is that people are so scared of the legal system that this guy can do this at all ... says more about the legal system then anything else

  • "ALL CUSTOMERS MUST BE AT LEAST 18 YEARS OF AGE"

    Speaking of which.. How can I agree to his TOS if he is too young to enter into the hosting contract anyway? According to a blurb on the Minnesota Bar Association's page, he is unable to enter into any contracts (His parents may, on his behalf). In addition, he shouldn't be able to charge against your credid card..
  • by charging $1/kb of traffic.

    Actually, in section III.A.3, guy is asking for:
    In the event you consume more than 30kbp/s of sustained peak traffic within any 24 hour period of time, for any month, a fee of $1 per 1kbp/s will be billed to your account
    I am completely clueless what a "kbp/s" is, or how "sustained peak traffic" might be measured.

    He may mean something like "an average of 30 kbit per second over a 24 hour period", but that really would mean about 324 megabytes in a 24 hour period. Of course, there's no way to know exactly what he does mean, and he does say "wusage statistics are not accurate enough for you to determine your own total bandwidth", so its not at all clear what tools he's using to measure bandwith, or what exactly they are supposed to measure, or how they measure it.
  • >What disapoints me most is that people are so
    >scared of the legal system that this guy can do
    >this at all

    The only legal system our friend in Minnesota needs to be scared of is the one that sends you
    to federal pound-me-in-the-ass prison for credit card fraud (a federal offense). This isn't going to be a few civil suits from a few people who were overcharged. It should be criminal prosecution for several felonies. I believe our friend is 18. For his parents' sake, I hope
    they are not a party to the merchant agreement
    where they deposit the credit card reciepts.
    If it can be shown that they "knew or should have known" that fraudulent activities were taking place, they might get to go to the little
    room with the metal toilet in the middle of the floor too.

    Credit card companies do not like being systematically taken advantage of. I don't understand what you think this "says about the legal system."

    The system works. It puts people in jail for stealing money from other people.

  • It should be very easy to find who the parties to the merchant agreement are. Bet you a dollar
    it's one of the parents.

  • by Fishstick ( 150821 ) on Wednesday December 27, 2000 @03:22PM (#1415088) Journal
    >you shouldn't give away the version of the OS then you make it easier for script kiddies...

    Someone pointed out that all of the machines in the domain appear to be running default-install 6.1 release with all the default services enabled.

    This has to scream 'crack me!' If he doesn't bother turning off telnet or at least customizing the welcome message, there's little doubt he has kept up with security patches.
  • The same goes with automatic bank drafts. For those that were being charged exorbant amounts, you never really know what you're paying for sometimes. At least when what you're purchasing is a one time purchase, if they continue charging you afterwards, its most definitely theft. But when they're allowed to charge you monthly, and there's some fine print buried in a contract somewhere that lets them get away with murder by charging you excessively every month, you will have to go to a lot of trouble to recover the funds.

    If you're going to pay recurring charges, pay them monthly by check or money order or pay a year in advance if its cheaper or more convienent. But don't supply your credit card for automatic debits, and DEFINITELY don't do it with your bank account. Even if the company you're dealing with is honest, that doesnt' mean they can't make mistakes.

    -Restil
  • by Sc00ter ( 99550 ) on Wednesday December 27, 2000 @03:47PM (#1415096) Homepage
    I just got this back from sales...

    ------------------

    Sure you are.

    ----- Original Message -----
    From: Travis Roy
    To:
    Sent: Wednesday, December 27, 2000 4:40 PM
    Subject: Terms of service request

    Can you please send me a copy of your terms of service. I'm looking for a web provider.
    --

  • > They are a web-hosting company. They are in the media industry. They depend on image, above all. So it is understandable, if a little Draconian,
    > that they wish to control their image to the best of their ability.

    Or the guy is taking UCITA out for a spin to see if it will let him run over folks in his state.

    The last thing any person of little to no morals wants is attention brought to her/his activities. This guy, at best, is pushing the envelope of what he can get away with. At worst, it's a clear sign that he's gonna grow up to be another rip-off artist. No wonder his parents have changed their phone number & claim they don't know where he is.

    Geoff
  • by Anonymous Coward on Wednesday December 27, 2000 @03:52PM (#1415099)
    The owner of Page Creators' name is Bryan Kruchten. His company, according to the Minnesota Better Business Bureau [wired.com], does nothing but scam the hell [hostsearch.com] out of its clients. It's interesting to see that he hasn't been shut down yet.

    Since his page is somehow down now and it seems that he doesn't answer email, I looked him up [uswestdex.com]. If you're as angry as I am, send him a note, or give him a call. He's listed under his parent's number (he's only 18)

    Kruchten Paul & Debbie... (320) 762-0538
    1213 Lark St Alexandria MN 56308


    Be nice though.
  • by fishbowl ( 7759 ) on Wednesday December 27, 2000 @03:54PM (#1415100)
    >At worst, it's a clear sign that he's gonna
    >grow up to be another rip-off artist

    He'll have to, if he expects to survive in prison.

  • There's been a lot of talk about kids with guns, and how today's youth has easy access to firearms, and how dangerous this is, and so on.

    I think a kid with a lawyer is much more dangerous than a kid with a gun. Think about it: a young, imaginative mind, thinking up new ways to hack the legal system, with his pet lawyer by his side. I wouldn't want to meet them in a dark alley. At least, if you're being held at gunpoint, you can get away by emptying your wallet. The lawyer/kid combo will empty your wallet and say, "okay, now that that's out of the way, what can I get from you?"

  • It wasn't so long ago [slashdot.org] that Slashdot had an article on one-time credit cards. I don't know if this is the best answer to the problem of fraudulent use or overcharging, but it is one solution.

    --

  • by TheFlu ( 213162 ) on Wednesday December 27, 2000 @04:16PM (#1415108) Homepage
    As another poster mentioned, I believe you would be much worse off using the bank card method, because of liability issues. With a credit card, it's pretty easy to protect yourself from fraud. If your card gets stolen or used improperly, all you are liable for is $50.00 maximum usually. However, with a bank card, there are more stipulations to the $50.00 limit, so if you were charged $7000 and you only had $100 in the bank, this could possibly put a serious hurting on your credit rating. I've enclosed some relevant laws I found on this site [earthlink.net].

    • The Equal Credit Opportunity Act says that you can limit your risk when your credit card is lost or stolen and that you can correct errors without damaging you credit rating.
    • The Fair Credit Reporting Act sets the procedure in clearing and correcting the errors on your credit record.
    • The Fair Credit Billing Act sets up the procedures for creditors to promptly correct the billing mistakes. It allows you to withhold payments on defective purchases and limits the risk of your lost or stolen credit cards. The law defines a billing error as any charge: -- for something you didn't buy or for a purchase made by someone not authorized to use your account; -- that is not properly identified on your bill or is for an amount different from the actual purchase price or was entered on a date different from the purchase date?
    • Truth In Lending limits your liability in Lost or Stolen Credit Cards. You do not have to pay for any unauthorized charges made after you notify the card company of loss or theft of your card. So keep a list of your credit card numbers and notify card issuers immediately if your card is lost or stolen. The most you will have to pay for unauthorized charges is $50 on each card.
    • The Electronic Fund Transfer Act provides protection for ATM, debit or check cards. Your liability for an unauthorized withdrawal can vary: -- Your loss is limited to $50 if you notify the financial institution within two business days after learning of loss or theft of your card or code. -- But, you could lose as much as $500 if you do not tell the card issuer within two business days after learning of the loss or theft. -- If you do not report an unauthorized transfer that appears on your statement within 60 days after the statement is mailed to you, you risk unlimited loss on transfers made after the 60-day period. That means you could lose all the money in your account plus your maximum overdraft line of credit. (Board of Governors of the Federal Reserve System, 1993)

    Penguins with perfect credit ratings. The Linux Pimp [thelinuxpimp.com]

  • You know, one of the things I used to warn people about in the early days of fax machines was, "if you want your fax to last a long time, under no circumstances should you have hundreds of people send you page after page of 70% gray bars, as this will cause the thermal printhead to overheat and melt, and when it jams, the motor may catch fire and your mom and dad's house will get all stunk up with ozone whiff."

    This is very good advice, it's served me well down the years, and I impart it all to you now.

    Turtle

  • while ( lynx -dump http://pagecreators.net ) do
    echo "."
    sleep 1
    done

    He still will have to pay for his bandwidth too.

  • by Alien54 ( 180860 ) on Wednesday December 27, 2000 @05:13PM (#1415131) Journal
    Well, all I get right now is a grey screen

    but the server still answers up nicely to my ping tool.

    See?

    # - IP address - Host name --- Round trip time
    1 - 209.123.201.131 www.pagecreators.net 152 ms
    2 - 209.123.201.131 www.pagecreators.net 137 ms
    3 - 209.123.201.131 www.pagecreators.net 127 ms

    Maybe their http port crashed. Could somebody check this out?

    ;-)

    But we could always bring it to the attention of their service provider:

    IP block lookup for 209.123.201.131

    whois -h whois.arin.net 209.123.201.131

    Net Access Corporation (NETBLK-NAC-NETBLK02)
    110 South Jefferson Road
    Newton, NJ 07860

    Netname: NAC-NETBLK02
    Netblock: 209.123.0.0 - 209.123.255.255
    Maintainer: NAC

    Coordinator:
    Pavely, Ryan (RP2938-ARIN)
    abuse@nac.net
    800-net-me36 (FAX) 973-590-5080 (FAX) 201-983-0453
    ....
    Record last updated on 10-Sep-1999.
    Database last updated on 27-Dec-2000
    18:20:42 EDT.

  • It may be unenforceable, but -- given that you've "agreed to the terms", it essentially puts you on the defensive, instead of them. If you go to court, the initial question is probably going to be "you agreed to it, so why should we ignore it", rather than "Are they trying to fleece you?".

    All of a sudden a probable slam-dunk becomes quite non-trivial.

    IANAL [cknow.com] -- but I like pissing them off.
    `ø,,ø!

  • Yes, it's perfectly sensible to say it doesn't apply if you CLAIM outage which is actually scheduled maintenance.

    That's not what this says. This says if you HAVE any outage you get no credit. I'd be inclined to take it literally: words like 'any' are peculiarly potent things in a contract. I read this as saying, if there is ever scheduled maintenance you're out of luck: you have outage as a result of scheduled maintenance, hence you get no credit.

    Granted, there are much better reasons to slam this loony scam artist kid, but perverse contractual terms are sort of a hobby of mine and I love the twists in logic that you find :)

  • by Anonymous Coward on Wednesday December 27, 2000 @06:01PM (#1415139)

    If this term is a scam then most internet companies use the same scam of assigning you the responsibility of checking for modifications to the agreement and that your continued use is your consent to the changes.

    I've included excerpts from yahoo and msn but you can find the others by clicking on the TOS link that are at the bottom of most major internet sites

    MSN: [msn.com]

    MODIFICATION OF THESE TERMS OF USE

    Microsoft reserves the right to change the terms, conditions, and notices under which the MSN Sites/Services are offered, including but not limited to the charges associated with the use of the MSN Sites/Services. You are responsible for regularly reviewing these terms and conditions and additional terms posted on particular websites. Your continued use of the MSN Sites/Services constitutes your agreement to all such terms, conditions, and notices.
    Yahoo: [yahoo.com]
    1. ACCEPTANCE OF TERMS

    Welcome to Yahoo!. Yahoo provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you.

    ...

    21. NOTICE
    Notices to you may be made via either email or regular mail. The Service may also provide notices of changes to the TOS or other matters by displaying notices or links to notices to you generally on the Service.
  • by zxSpectrum ( 129457 ) on Wednesday December 27, 2000 @06:02PM (#1415140) Homepage Journal

    ... but I found this part of their contract as a rather good contract clause:

    3. Upon even your first Spam offense your account will be terminated and a maintenance fee of $1000 will be billed to your payment method used upon sign up.

    If just every company could have that kind of spam policy, I would feel rather happy

  • fifteen seconds into their Slashdotting, they're off the web

    How could they be slashdotted? They're capable of serving out pages at over 9,047 kbp/s!
  • We do not monitor traffic until you surpass the specified amount with your package at the time of purchase in one months period of time. This does not apply to provision III, A, 3.

    Which begs the question, how do they know if you've surpassed the amount allowed, if they don't start monitoring until you surpass it? A little chicken-and-egg? :-)

  • > Anybody know how enforecable such an agreement is, especially
    > for people who are no longer with the company? Seems questionable to me.

    It's in proportion to just how much money the company has. If the company is Microsoft, & you signed an NDA concerning anything with them (the caterers for billg's wedding had to sign an NDA -- sheesh!), they might hunt you down to the ends of the earth, find you, & send you to the jail of their choice.

    If you're the teenage scumbag of this company, who's on the run from the credit card companies, the BBB, & some less-than-motivated state & federal law enforcement officers, you might get a call from his lawyer on your answering machine -- if the scumbag happened to make his monthly payment -- in cash.

    Geoff
    • "Check by phone"? What sort of crap is that? I'm glad there is no such thing in my country!
    I'm sure they'll have it in your country, too, as soon as they have phones.
  • My VISA provider recently began offering a 'one-time-use' CC#. I haven't used it yet, but it works by going to their web site, getting an authorized number and then using that number for your online purchase. It's only good for one use and posts to your normal CC bill at the end of the month. Seems like the way to go, if you're paranoid about such things.
  • Heh... the BLaw class I took seems to be paying off.

    If the contract changes, there must be new consideration, roughly defined as a legal benefit and burden for both parties. Since the new terms are not only oppressive, but imply no new benefit to the customers, the new contract is invalid. Not only that, but the customers, because of a change in the terms of the contract, would have to resign the contract if they were to agree to the new terms.

    What he's doing is wrong (fraud), and he can be sued for punitive damages. Think that $76,000 wired mentioned is alot? That's just the tip of the iceburg.

    I.A.N.A. Contract L., so anyone who knows more about this than I please feel free to correct me.
  • Doh... the address didn't translate so well. Try heading here.

    http://www.pagecreators.net/secure/ [pagecreators.net]

    --
    Rod!

  • I would have moderated the post(item 172) [slashdot.org] up as funny (people need to read it). Unfortunately, my moderation points evaporated over the Christmas holidays.
    `ø,,ø!
  • The clause about scripts running in the background was stolen from another web-hosting company - WestHost. It's not just similar - it's identical letter for letter!

    From the WestHost TOS:
    (http://www.westhost.com/policy.html) [westhost.com]
    "We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed."

    From the Page Creators TOS:
    (Google cached version [google.com])
    "We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed."
  • Coming under the terms of the pagecreators conditions would have required someone to wilfully engage the company in a support contract in the face of their "unreasonable terms". This is a bit different than accidently reading your request, or even the infamous shrink-wrapped post-purchase bring back the package and just try and get a refund after you've opened the box contracts. It gives these people a bit more of a defence, should you take them to court. In other words, a judge is far less likely to give you summary (quick) judgement. The fact that you might succeed after a long, drawn out battle is pretty much irrelevant.

    One of the tactics of a good scammer is to muddy the waters enough that a legal attack would get mired down in the details. (This would include things like making your teenaged son the front man for the operation. [anybody have any details on the parents??]). It raises the cost of the battle beyond the probable returns -- this would prevent an actual pursuit by anybody who's not more interested in revenge than getting his/her money back (happily, there appear to be a couple of victims like that in this case).
    `ø,,ø!

  • and that's just one guys page. That's without even borrowing bandwidth from any other user's accounts. Damn, I want a DSL line like THAT one.

    Steven

Remember, UNIX spelled backwards is XINU. -- Mt.

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