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Comment are they the subjects from an old support story? (Score 1) 392

This reminds me of the old story that got around, supposedly about a Wordperfect support call. It went something like:

Caller: Your software broke my computer!
WP: Okay, what happened?
Caller: The screen has gone black and the computer won't do anything.
(eventually)
WP: Can you take a look around the back of the computer and makes sure the cables are all securely plugged in?
Caller: Okay, I'll need to get a torch.
WP: Why?
Caller: It's dark, I can't see, the power is off.
WP: Do you still have the packing for your computer?
Caller: Yes.
WP: Please pack your computer up and send it back. You're too stupid to use a computer.
*click*

Comment Re:Right. (Score 1) 379

On a Mac, the trackpad is both a pointer-based interface and a touch based gesture interface. Move one finger around and the cursor moves. Swipe up and down with two fingers and the content in the current application moves up and down, pinch in or out with two fingers and the content zooms in and out. Rotate with two fingers and the content rotates around as well. While doing any of these gestures, the cursor does not move, the gesture is manipulating the content of the application window or performing some kind of other action like showing the desktop or invoking launch pad.

Do you consider a touch based interface only when you're prodding at the actual screen with your fingers? Or, do we need to find another term when the touching is happening on a part of a device that is not also displaying the content?

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