Ben Rothke writes "While Terminal Chaos should be shelved in the current events or business section of a bookstore, it could also be placed in the modern crime section. After reading it, one gets the impression that the state of air traffic today could only come due to criminal neglect or mischief. If one looks at pictures of airline flights from the 1960s, you will see well-dressed passengers enjoying their flight. In 2008, barely a day goes by without an incident of air rage, from irate passengers in the terminal, to those in the air causing flights to be diverted. Today's airline traveler considers it a near miracle if his flight arrives on time with his baggage." Keep reading for the rest of Ben's review.