I want competition, I just want it to be somebody other than RIM. Palm should have done better and HP should have handled them better. WebOS was actually interesting and the hardware was pretty nice if slightly underspecced.
I honestly would like to know how you can take seriously as a mobile device vendor a company that thinks it's a good idea to route all mobile data traffic through their servers? The outages Blackberries have had are impossible on any of the other platforms, they're just not that tightly tied to the mothership. My Android and iOS devices depend on nothing more to get to the internet then any other device on the network. I haven't used WinMo since 6 but I know it hasn't changed because Microsoft isn't that fucking stupid.
The structure of the Blackberry system made sense when they first came out as PIMs on slow mobile data networks, but in the world of 3G and WiFi it's an obsolete point of failure which has failed many times. Sure, keep it around for devices that are too old to update for the times, but the fact that devices trying to compete as real full-featured smartphones still use it is absolute insanity.
With that history, they'd have to wow me to a mindboggling level to recover. So far I have yet to see anything even remotely special. Had the Playbook's software not been so gimped initially it may have been a real option in the tablet world, but they managed to bungle that too.
Other than the all-touch models, Blackberries remain excellent mobile e-mail and PIM devices (again other than the idiotic network mandate) but they are terrible smartphones. The touch models are just disappointing all over.