I live just outside of Provo, UT and I had Comcrap install my internet service about a week after Google announced their fiber service was coming here (I had just moved). I'm not in the service area (dammit) but I asked the Comcast tech about how his office is feeling about it. Basically he said the bosses at the local Comcast office are scared to death. In Provo Comcast started offering cut-rate prices about 2 months after the Google Fiber announcement. My grandparents took their offer of $75/month for 30 Mbps internet, cable TV, and home phone service.
I'm not saying that you shouldn't change careers - but look at the business end of IT in the education market. I work for a large university and I just switched roles from a SysAdmin to a Business Analyst for our Office of IT and I'm 33 years old. I moved from the front-facing tech side of things to where I am basically the interface between the engineers/technicians and the "customers" (deans, departments, students to a much lesser extent). I get the project requirements from the customers and work with the engineers to provide what the customers need. I'm still in IT, but I'm in a position where I'm having a large impact on the infrastructure and our service quality (we have 32k students). Being already in education you'd be at least basically familiar with some of the unique things that occur with licensing, purchasing, etc. We tend to get better/cheaper terms than corporations and individuals. It's a challenge, but it can be a fun challenge. You don't sound like an engineer, but you DO sound like you can at least be conversant with them. Being that translation layer between engineer/normal person can be a lot of fun.
My father-in-law has a very nice Lexus he bought 3 years ago that has a built-in GPS. Unfortunately his GPS has gotten out of date, so he took it to the dealership to ask about getting it updated with new maps. The dealership wanted $800, half of that was labor. Turns out there is NO WAY to update the GPS in his car. They have to open up the dash board and replace the stupid computer. They're not smart enough to have a mechanism to update a built-in GPS - you think they'd do something as logical as OTA updates? Hah!
Oh my gosh...I typed a huge long reply to this and then the comment system ate it.
I have had this happen to me a lot. Enough so that my cousins and some of my friends refer to it as my super power. We saw two different types of lights (same day, different times of day) turn off in a movie theater parking lot as I walked past them, or parked under them.
My original reply was much longer and more detailed than this, but I don't want to retype it.