The way he responded wouldn't even be appropriate if the customer were directly, personally insulting him to start off with. As a PR guy, you have to hold your tongue, whether the person you're talking to is internet famous or not.
tspaghetti writes: I'm an IT Support tech at a school district in Maine, and we're running into a problem with old VHS tapes. As time goes on, more and more of them are deteriorating and ultimately failing. Many older educational VHS titles aren't available on DVD, so purchasing new digital copies is out of the question. Adding to the complexity is the fact that the individual teachers, not the schools, own many of the VHS tapes in question. Is there any way to legally preserve these tapes, either through conversion to DVD or some other way?
An anonymous reader writes: Samsung fansite, Sammy Hub reports Samsung has developed a solar-powered internet school for Africa. Although its more of a CSR initiative to show how 'responsible' they are, the idea is really good. Hopefully, more companies should chime in the near future, which should not only include Africa but also other 3rd world regions Link to Original Source
WML MUNSON writes: "A Belleville, NJ woman faces charges after she made a fake Facebook profile about her ex-boyfriend. Her lawyer says that while she may have violated Facebook rules, there's no law in New Jersey against creating a profile of anyone online. Morris County prosecutors say that even though the ID theft law doesn't mention the Internet, her action harmed her ex-boyfriend's reputation." Link to Original Source
From the article:
"But signs exist all around us in daily life. For instance, NASA's need for smaller, lighter electronics in space has helped drive the greater trend toward shrinking smartphones and other miniaturized gadgets. "
So, NASA invented Moore's Law, too?