Paul asks: "Long ago when digital synthesizers first became commonly available, I recall a reviewer lamenting how he was getting more and more products to test whose software was unfinished and buggy and would require updates and fixes (this, before the internet allowed easy downloads, would have meant a journey to a specialist repair center). The review also commented how this common problem with computer software was spreading (this was before Windows 95 was out), and asked if it was going to become the norm. These days it seems ubiquitous, with PDAs, digital cameras, PVRs and all manner of complex goods needing after-market firmware fixes often simply to make them have the features promised in the adverts, let alone add enhancements. Are we seeing this spread beyond computers and computer-based products; jokes apart, will we be booting our cars up and installing flash updates every week to prevent computer viruses getting into the control systems? Can anyone comment on any recent purchases where they've been badly let down by missing features, or are still waiting for promised updates even whilst a new model is now on the shelves? How can we make the manufacturers take better responsibility? Apart from reading every review possible before making a purchase, what strategy do you have, or propose, for not being caught out?"