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Comment: Re:Accessibility is still a sad joke! (Score 1) 71

by TheRaven64 (#48950333) Attached to: How Blind Programmers Write Code

I've also got my magnifier configured so that I can use CTRL+ALT + Mousewheel or WIN+Mousewheel to zoom in/out very quickly, and CTRL+ALT+Middleclick to toggle invert.

The zoom feature in OS X is configurable, but the default combination is control+mousewheel, so I'm not sure what it is that you prefer about the Windows one.

Comment: Re:If support calls you an A.., you probably are o (Score 1) 212

by Opportunist (#48949921) Attached to: Comcast Employees Change Customer Names To 'Dummy' and Other Insults

If you think that a customer service rep doesn't cancel your subscription because he likes to tick you off rather than because he gets told by the very same senior manager or boss you wish to complain to about it to make it as hard as possible for you to cancel your subscription, I can see where your depression is coming from.

Comment: Re:In other news... (Score 2) 262

by Opportunist (#48949767) Attached to: The NSA Is Viewed Favorably By Most Young People

I tend to think that I can actually estimate the NSA's obligation and motivation. Mostly because they are mine, if only in a different area and a different part of this planet. I, too, am concerned with security. I'm responsible for the security of quite important and valuable assets that, if threatened or even harmed, could have a serious negative impact on various parts of the economy and maybe lives, depending on how important some people take their belongings.

I'm not responsible for the security of a country, but of a large enough corporation that maybe this allows me to speak in perspective here.

And there is one thing that is imperative when it comes to security: Your efforts must not threaten your own assets. When protecting my assets costs more than they are worth, the security is not even just useless, it's worse than useless. Because you just wasted more than what an incident could have costed.

Likewise, you cannot protect your assets by throwing them away. Of course you can avoid them being stolen by discarding them, but that doesn't accomplish anything either.

And the NSA is doing just that. What's it worth to defend the USA against terrorist attacks if those attacks would do less damage than the protection? What is it worth to defend the "American way of life" if that very way of life with its liberties and freedoms is discarded in favor of a security theater?

Comment: Re:If support calls you an A, it's a badge of hono (Score 1) 212

by Opportunist (#48949639) Attached to: Comcast Employees Change Customer Names To 'Dummy' and Other Insults

If you pay peanuts, you get monkeys.

But aside of that, these crib sheet supporters exist for a reason. Their existence does not only serve the purpose to waste your time, because that could be accomplished even cheaper than the support monkeys are. By keeping you in the holding loop.

No, the reason is that these utterly and absolutely moronic questions they ask that make you wonder whether they think your IQ measures in the single digits actually solve most tech support problems. Yes, people ARE that stupid. And no, I'm not talking about the supporters here.

The "solutions" these sheets offer that make you wonder whether the support thinks you're unable to tie your own laces without a coach and a personal assistant DO solve the problems most idiots calling them have.

Don't blame support. Blame the idiots who want tha intarwebz but don't want to be bothered with knowing anything about those funny boxes with the blinkenlights next to their computer... or what do you call that thing where my Farmville is shown?

Comment: Re:If support calls you an A.., you probably are o (Score 1) 212

by Opportunist (#48949603) Attached to: Comcast Employees Change Customer Names To 'Dummy' and Other Insults

I highly doubt that any supporter ever wanted such a system in place. If they implemented such a system, irate people would go to the back of the queue, infinitely. For the next, say, 5-6 years.

It's management that rewards such behaviour. Not support.

Comment: If you can't add without a calculator... (Score 1) 120

by tlambert (#48949135) Attached to: Can Students Have Too Much Tech?

If you can't add without a calculator 33 and 84 in your head and get an answer instantly, then you are fucked up.

If you have to think about it at all, then your education has been wrong.

There is value to pages and pages of addition, subtraction, multiplication, and division work. And in not being able to access a calculator to do it.

The biggest difference between time and space is that you can't reuse time. -- Merrick Furst